Northwestern Medical Center · 1 day ago
Supervisor Patient Financial Services
St Albans, VT
Full-time
Onsite
Mid, Senior Level
$49K/yr - $75K/yr
5+ years expNorthwestern Medical Center is seeking a Supervisor for Patient Financial Services to assist with the management of the department. The role involves overseeing patient billing and collection functions, ensuring compliance with regulations, and establishing efficient processes for account resolution.
Health CareMedicalWellness
Responsibilities
Oversees the daily operations of the Patient Financial Service Department
Serves as point person for staff for assistance with account resolution, patient complaints and refunds and adjustments
Aids in prioritizing workloads
Responds to multiple departmental inquiries, including but not limited to ADHOC report requests and charge corrections
Assists Manager in maintaining the CDM, including new requests and utility changes
Works Charge rejections and missing system assigned dictionary edits that can include dictionary maintenance and edits
Performs month-end reporting, quarterly audits of the Patient Financial Service staff to ensure proper protocols are being followed to optimize the revenue cycle. – Works with the team and manager to effectively re-direct workflows in order to meet metrics and targets set for the department
Meets productivity and performance standards as set by the department manager
Maintains current knowledge of all state and federal requirements related to claims submission
All other managerial duties as assigned
Qualification
Required
Five years of medical billing experience required
Knowledge of medical terminology
Must be able to understand and provide written and verbal instructions, pertaining to medical billing and appeals
Demonstrates an eye for detail and critical decision making to coordinate back office operations
Ability to work in fast paced environment and communicate with people at all times in a professional and tactful manner
Must have excellent computer skills using Microsoft Office Suite (Word, Excel, and Outlook) and the practice management and electronic medical record systems
Must be detail oriented and be able to handle multiple tasks simultaneously, and prioritize appropriately
Preferred
Associate's degree preferred
Supervisory experience preferred
Benefits
Generous benefits package
Recognized national carriers
Company
Northwestern Medical Center
Northwestern Medical Center provides exceptional medical care services.
Founded in 1883Saint Albans, Vermont, USA
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Agency of Human Services
2023-12-20Grant
Leadership Team
Peter J. Wright, FACHE
Chief Executive Officer
Lowrey Sullivan
Chief Medical Officer
Recent News
2025-07-02
2025-02-07
Company data provided by crunchbase