Vice President CX Business Development jobs in United States
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Kantar · 3 hours ago

Vice President CX Business Development

Kantar is the world’s leading data, insights and consulting company, seeking a Vice President of CX Business Development to enhance growth from their CX portfolio. The role involves delivering winning proposals, managing client relationships, and driving strategic improvements to maximize business opportunities.

AdviceBrand MarketingConsultingInformation TechnologyManagement ConsultingMarket ResearchMarketingRetail
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H1B Sponsor Likelynote

Responsibilities

Delivers winning proposals and pitches. Acts a trusted adviser to clients to develop an emerging or formal CX brief into a win for Kantar
Pursues self-generated and inbound leads, managing them effectively through relevant Kantar channels to maximize chances of winning
Provides analysis and insight to feed into BD planning - proactively suggests strategic and process improvements. Effectively reacts to changing needs of the business
Manages own pipeline on client opportunities, typically taking a brief (emerging or formal) and progressing it to a win
Prioritizes opportunities relevant to Kantar BD strategy and/or own skillset. Supports larger opportunities
Coaches CX account teams on commercial best practice to ensure proposals and pitches are delivered with impact
Takes ownership of own learning agenda. Has right level of knowledge and gravitas to identify and develop domain opportunities when talking to clients
Consistently looks to maximize personal win rate, in line with commercial best practice and profit guardrails
Support a strong partnership ecosystem across Kantar and external partners (e.g. Qualtrics, Medallia) to drive sales and delivery of the offer
Develops strong relationships and collaborates meaningfully across Kantar, relevant to their objectives and priorities
Builds strong relationships with our client, commercial and domain leads
Demonstrates our core values and behaviours, celebrates wins and learns from our losses

Qualification

Customer Experience programsBusiness Development strategyProposal developmentCX-focused solutionsClient relationship managementNetworkingDynamic communicationCollaborationStrategic thinking

Required

Strong understanding of modern Customer Experience programs
Ability to deliver winning proposals and pitches
Experience in pursuing self-generated and inbound leads
Ability to provide analysis and insight for BD planning
Experience managing own pipeline on client opportunities
Ability to prioritize opportunities relevant to Kantar BD strategy
Experience coaching CX account teams on commercial best practice
Ownership of own learning agenda
Ability to maximize personal win rate in line with commercial best practice
Experience supporting a strong partnership ecosystem across Kantar and external partners
Ability to develop strong relationships and collaborate meaningfully across Kantar
Ability to build strong relationships with clients, commercial and domain leads
Demonstration of core values and behaviours
Adept at selling a range of tools
Commercially focused with experience selling CX-focused solutions
Ability to deliver winning proposals independently
Strong technical knowledge of CX offer and tools
Effective knowledge of the Kantar business
Ability to constructively challenge existing processes
Compelling client presenter and storyteller
Ability to engage a range of client archetypes and industries
Effective networking and collaboration skills
Dynamic communication skills for writing proposals and delivering pitches
Focus on developing opportunities and delivering winning proposals
Proven success working with partners such as Qualtrics and Medallia
Ability to think clearly about strategic CX issues
Experience leading and preparing bespoke research proposals
Experience working with the wider CX team and being the focal point in client discussions

Benefits

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with matching
Tuition Reimbursement, Commuter benefits
Unlimited PTO

Company

Kantar is the data investment management division of WPP, is a global insight, information, and consultancy network.

H1B Sponsorship

Kantar has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (12)
2022 (16)
2021 (5)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$1.86B
2025-02-07Debt Financing· $1.86B
2025-01-17Acquired

Leadership Team

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Jeff Greenspoon
CEO, Americas
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Amanjit Singh
Regional Marketing Director- APAC
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Company data provided by crunchbase