LEAD Technical · 22 hours ago
Datacenter Technician
Herndon, VA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $31/hr
0+ years expLEAD Technical is seeking a Break/Fix Data Center Technician to provide hands-on support for data center hardware. The role involves troubleshooting, repairing, and replacing equipment while supporting day-to-day operations and adhering to established procedures.
Staffing & Recruiting
Responsibilities
Perform break/fix activities on data center hardware, including servers, network devices, and storage systems
Replace failed components such as hard drives, memory, power supplies, fans, and cables
Rack, stack, and de-rack servers and related equipment
Execute basic troubleshooting to identify hardware issues and escalate complex problems as needed
Follow documented standard operating procedures (SOPs) and work instructions
Open, update, and close tickets in a ticketing system with accurate notes and status updates
Perform visual inspections and basic diagnostics on equipment
Label, inventory, and track hardware assets
Assist with cable management (fiber and copper) according to data center standards
Maintain cleanliness and organization of work areas and racks
Adhere to data center safety, security, and compliance policies at all times
Work in a 24x7 environment, which may include nights, weekends, and on-call rotations
Respond to break/fix requests within defined service level agreements (SLAs)
Install replacement parts and verify functionality after repair
Assist senior technicians with larger hardware deployments or maintenance activities
Document work performed and communicate status to team members and supervisors
Handle equipment carefully to avoid damage and data center incidents
Qualification
Required
Basic understanding of computer hardware components (servers, storage, networking equipment)
Ability to follow technical instructions and procedures accurately
Comfortable working with hand tools (screwdrivers, torque tools, ESD equipment)
Ability to lift and move equipment up to 40–50 lbs with or without assistance
Willingness to work in a data center environment with noise, cold aisles, and raised floors
Strong attention to detail and willingness to learn
Basic computer skills (ticketing systems, email, documentation tools)
Good communication skills and ability to work as part of a team
High school diploma or equivalent required
Associate degree in Information Technology, Computer Science, or related field preferred (or equivalent hands-on experience)
0–2 years of experience in IT support, data center operations, or hardware support preferred
Entry-level certifications are a plus but not required (e.g., CompTIA A+, Network+, or equivalent)
Preferred
Exposure to data center environments or IT support roles
Familiarity with ticketing systems (ServiceNow, Remedy, Jira, etc.)
Basic understanding of networking concepts (ports, cables, switches)
Willingness to pursue technical certifications
Company
LEAD Technical
LEAD Technical specializes in customized professional & technical talent solutions within the manufacturing, automation, and construction spaces.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase