ASML · 15 hours ago
Field Service Engineer
ASML is a leading company in the semiconductor industry, and they are seeking a Field Service Engineer to join their Customer Support team. The role involves installing, repairing, and maintaining ASML systems at customer sites, ensuring optimal equipment functionality and providing technical expertise.
CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware
Responsibilities
Install equipment at customer’s locations, including equipment with new features, unload components, inspect for damage, assemble, align and test
Analyze applicability, accuracy and adherence to design specifications
Evaluate and diagnose problems and make appropriate repairs, escalating when necessary
Answer customer questions and assist customers in a professional manner
Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures
Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis
Provide appropriate support and assistance to less experienced ASML personnel as necessary
Qualification
Required
Bachelor's degree in an Engineering field or equivalent combination of education, skills and experience
Experience working on high-tech products and with complex processes
Work according to a strict set of procedures within the provided timelines
Knowledge of Safety Procedures
Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software
Can observe and respond to people and situations and interact with others encountered in the course of work
Must be able to read and interpret data, information, and documents
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
Ability to complete assignments with attention to detail and high degree of accuracy
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
Result driven-demonstrate ownership and accountability
Identify bottlenecks and drive improvements
Work independently or as part of a team and follow through on assignments with minimal supervision
Demonstrate open, clear, concise and professional communication
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer
Ability to work flexible shifts including nights, weekends and holidays
Willingness to continue learning and growing in a professional environment
Ability to access controlled technology as defined in the United States Export Administration Regulations
Preferred
Knowledge of semiconductor industry, vacuum system, or plasma
Company
ASML
ASML is a manufacturer of chip-making equipment.
Funding
Current Stage
Public CompanyTotal Funding
$526.46M2022-05-10Post Ipo Debt· $526.46M
1995-03-24IPO
Leadership Team
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