Partner Research & Success Manager jobs in United States
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Truveta · 18 hours ago

Partner Research & Success Manager

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. The Partner Research & Success Manager will facilitate strategic engagement and expansion of relationships with life science clients, academic institutions, and healthcare systems, focusing on onboarding, training, and customer support.

AnalyticsData ManagementHealth Care
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Responsibilities

Support a portfolio of Truveta customer relationships across a range of research projects. This includes new customer onboarding, ongoing customer education and training, conducting simple and complex data queries, and responding to ad-hoc customer requests
Collaborate with the Partner Research and Success team in meeting internal and external demands by providing project management support. Develop targeted action plans, track progress towards key deliverables, identify any risks, etc
Clearly summarize the findings of customer analyses in Truveta branded reports, slide decks, and papers
Build operational efficiency. Collaborate with the broader team to maintain and improve internal team processes, standards, and workflows
Contribute to client growth. Facilitate programing that ensures customers receive maximum value from their engagement with Truveta
Proactively identify and raise potential workflow issues; develop and provide recommendations for resolution
Maintain internal visibility at Truveta as a customer advocate and voice
Occasional but mandatory domestic travel (~5x/yr)
The ability to attend virtual meetings that align across US time zones

Qualification

Real World Data (RWD)Customer SuccessStatistical AnalysisProject ManagementRSQLPythonPublic Health ResearchProfessionalismCommunication SkillsProblem SolvingAttention to Detail

Required

4+ years of experience working in a field which developed exposure to and understanding of real-world data (RWD), real world evidence (RWE), public health research, or regulatory submissions
2+ years of experience in customer success, account management, or consulting, ideally with a focus on life science customers
Experience with statistical analysis and programming languages such as R, SQL, and Python
Understanding of the business value of Real World Data (RWD) to pharmaceutical and medical device industries
Strong project management skills, great written and oral communication, and a willingness to ask questions
Ability to work independently, take ownership of deliverables, navigate ambiguity and juggle multiple projects simultaneously
Proactive mindset that can operationalize implementable solutions and quickly solve problems
Superb attention to detail and ability to complete tasks in a timely manner with a high degree of accuracy
Understanding of scientific and/or technical information and ability to communicate to less familiar audiences
Maintains a high degree of professionalism and enthusiasm

Preferred

Bachelors and/or Masters in a public health or quantitative discipline
Clinical or health research experience including literature review, study protocol development, and manuscript writing

Benefits

Great benefits package
Comprehensive benefits with strong medical, dental and vision insurance plans
401K plan
Professional development & training opportunities for continuous learning
Work/life autonomy via flexible work hours and flexible paid time off
Generous parental leave
Regular team activities (virtual and in-person)

Company

Truveta

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Truveta is a healthcare data platform that provides EHR data for scientific research.

Funding

Current Stage
Growth Stage
Total Funding
$515M
Key Investors
Microsoft
2025-01-13Series C· $320M
2021-11-09Series Unknown· $100M
2021-09-29Corporate Round

Leadership Team

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Terry Myerson
CEO and Co-founder
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Jay Nanduri
Chief Technical Officer & Co-Founder
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Company data provided by crunchbase