Mauldin & Jenkins · 22 hours ago
IT Support Intern
Atlanta, GA
Internship
Onsite
Intern
2+ years expMauldin & Jenkins is seeking an IT Support Intern to assist end-users with computer hardware and software issues. The intern will monitor Helpdesk, troubleshoot problems, and provide necessary technology tools to staff while working in a team environment.
ConsultingFinancial Services
Responsibilities
Responsible for the setup and configuration of pc’s and their related hardware and software installations for deployment to staff
Responsible for maintaining inventory and setup of peripheral equipment for field use with pc’s, such as printers, scanners, field monitors. This is also inclusive of research and recommendation of equipment to purchase
Responsible for documenting solutions and fixes as they relate to their main areas of responsibility
Potential for growth in areas of responsibility including but not limited to senior pc support, network administration, email administration, network engineer
Qualification
Required
Associate or Bachelor's degree in Computer Science preferred
Experience in related computer science field of 2 years preferred
Available to work 40 hours or more per week including some nights and weekends
On call during various peaks seasons of work required
Willingness and ability to travel to other locations required, overnight at times
Working knowledge of Windows 10, Microsoft Office/0365, virus software, email platforms, LAN
Knowledge of computer hardware, including printers, scanners, monitors, etc
Must have excellent communication & customer service skills
Must have the ability to work well with others, including but not limited to the IT department
Must have the ability to thoroughly follow through with tasks until satisfactorily completed
Must have the ability to follow instructions and report back to the supervisor when tasks are completed, working toward the goal of being responsible and working independently in a team environment
Typing speed of 45 or great wpm is required
Lifting and transporting of equipment up to 50 lbs
Company
Mauldin & Jenkins
Mauldin & Jenkins, LLC believes that by working together with our clients, we can accomplish anything! Whether we are providing high-quality tax, assurance, or advisory services that help each client achieve their goals and measure their results, or providing cutting-edge insights and techniques to help them grow and thrive in an ever-increasing, challenging, and competitive economic landscape, we can make a difference! Our team of 550+ talented professionals deliver comprehensive support and exceptional service to clients across the Southeast and beyond.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Adam Fraley
CPA, Partner
Aleisa Howell, CPA, CGFM
Partner
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