U.S. Bank · 2 weeks ago
Modification Fulfillment Specialist
Owensboro, KY
Full-time
Hybrid
Mid Level
$20/hr - $24.38/hr
4+ years expU.S. Bank is dedicated to helping customers and businesses make informed financial decisions. The Modification Fulfillment Specialist is responsible for managing the modification document handling process, ensuring compliance, and coordinating with vendors to support loss mitigation strategies.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Managing the end-to-end process of modification document handling, ensuring accuracy, compliance, and timely execution
Serving as the primary liaison with vendors for property reports, title updates, and document reconciliation
Reviewing vendor-provided analyses, resolving discrepancies, and communicating management decisions to ensure vendor systems reflect approved changes
Generating, reviewing, and processing modification documents to ensure compliance and proper workflow statuses are applied
Performing quality control checks on documents before mailing or recording and addressing vendor rejection reports
Monitoring Archer controls and adhering to risk mitigation standards embedded in fulfillment processes
Updating systems of record with approved modification terms and maintaining dashboards and daily status reports
Documenting all actions in designated SharePoint folders and task tracking systems
Managing issue resolution and escalations by handling special requests and complaints
Collaborating with internal teams to resolve title or recording challenges impacting modification eligibility
Qualification
Required
High school diploma or equivalent
Four or more years of experience in administrative support activities
Preferred
One or more years of experience in income calculation/income analysis preferred
Good verbal, grammatical and written communication skills
Well-developed reading, writing, and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proficient PC skills, especially Microsoft Office applications and graphics
Demonstrated administrative skills and acute attention to detail
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-22
2026-01-20
2026-01-20
Company data provided by crunchbase