Customer Service and Exit Booth Agent jobs in United States
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SIXT · 1 day ago

Customer Service and Exit Booth Agent

SIXT USA is a globally leading mobility service provider seeking a Customer Service and Exit Booth Agent. In this role, you will ensure a seamless rental experience by assisting customers with vehicle selection, finalizing rental agreements, and inspecting returned vehicles for damages.

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Responsibilities

You ensure seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed
You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs
You offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns
You finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts
You inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation

Qualification

Customer service experienceBasic computer skillsMicrosoft Office proficiencyBilingual skills

Required

You have a high school diploma or GED
at least 1 year of customer service experience
You are at least 18 years old
hold a valid driver's license with a clean driving record
are authorized to work in the United States without requiring sponsorship
You possess basic computer navigation skills
are familiar with Microsoft Office applications
You can work 40 hours per week, including day or evening shifts
are open to travel (5-10%), some of which may be by airplane
You are willing to wear a company uniform

Preferred

speaking other languages is a plus

Benefits

Uniform Provided Receive a full uniform at no cost to maintain a professional appearance
Exclusive Rental Benefits Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Employee Assistance Program Utilize the Employee Assistance Program for support with personal and professional challenges

Company

Sixt SE with its registered office in Pullach near Munich, is a leading international provider of high-quality mobility services.

Funding

Current Stage
Late Stage

Leadership Team

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Thomas (Tom) C Kennedy
President and CFO, USA
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Ann Letterman
Senior People & Culture Business Partner
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Company data provided by crunchbase