SC Johnson · 1 day ago
Manager, Customer Development - Method
SC Johnson is a family-owned company and leading manufacturer of household cleaning and personal care products. The Manager, Customer Development for the Method brand will guide the commercial strategy, translating customer and marketplace needs into actionable plans while collaborating with cross-functional teams to support business development and sales execution.
Consumer Goods
Responsibilities
Partner with the Strategic Planning & Portfolio team to craft medium and long-term strategies to achieve the brand’s objectives. This will include:
Working with the field sales teams to develop the strategies and plans necessary to meet the organization's growth deliverables
Representing Sales in the annual financial planning process to determine how much and where we will grow, and resources needed
Creating strategies for go-to-market approach and channel development while contributing to the long-term innovation pipeline
Representing Sales within new product development and commercialization teams and processes, driving visibility to customer requirements and sell-in needs
Work with cross-functional and field sales teams on execution of the annual business plan to include:
Collaborating Strategic Planning & Portfolio, Category Insights, Consumer Insights, Marketing, and other cross-functional partners on all aspects of business development (new item presentations, customer meetings, analyses, etc.) to support our Field Sales organization
Translating business strategies into trade narratives relevant for our customers
Developing and maintaining our annual Go-To-Market playbook for the Field Sales organization that includes priorities, selling materials, and in-store standards (assortment, pricing, merchandising, and promotions)
Responsible for coordinating and facilitating tools needed to sell-in products to customers including sales samples
Managing the interface between field sales, demand planning, and cross functional partners in the monthly Sales & Operations Planning (S&OP) cycle
Owning customer-level tracking of New Product Development launches as it relates to forecasting trends & annual business plan volumes
Representing Sales within the development of seasonal and/or limited-edition portfolio(s) and promotions and owning the commercial execution of these items/promotions
Qualification
Required
Bachelor's Degree and 7+ years' work experience within the consumer products goods space and at least 2+ year experience in Customer Development, Customer Marketing, Sales, or Sales Planning
Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment
Preferred
Selling and/or Customer Development experience with customer-facing experience across multiple channels and categories
Strong analytical experience, interpreting and analyzing data
Fast paced, entrepreneurial thinker, multi-tasker with cross functional project management capabilities
High energy individual who is passionate about and has shown success in influencing others
Curious and analytical mindset; ability to independently assess data, integrate into selling stories and leverage it to grow our business
Excels in collaborative settings and can manage ambiguity while meeting demanding deadlines
Ability to work independently to identify business needs and opportunities to help grow sales
Benefits
Subsidized health insurance benefits package
Competitive vacation + holiday bundle
Generous retirement match + pre-tax savings options
Dedicated volunteer time, to be a force for good
Pioneering events + experiences that build team connection (...ask us about the Packaging Olympics, Bubble Bash, Ping Pong Tournament + more!)
Access to discounted/free products