Entegee · 13 hours ago
Customer Resource Manager
Entegee is a company focused on supply chain solutions, and they are seeking a Customer Resource Manager responsible for demand planning and production plan development. The role involves managing customer orders within an ERP system and ensuring efficient supply chain operations.
Responsibilities
Manage the medium-term planning process (4–12 weeks) based on demand and supply inputs
Develop and maintain a rolling 12-month demand and capacity outlook
Build and update production plans through the S&OP process
Balance production capacity constraints and inventory levels to achieve target service levels
Optimize WIP and finished goods levels based on capacity utilization and demand requirements
Serve as supply chain point of contact for customer-facing planning activities
Perform customer order entry in the ERP system in accordance with customer specifications
Maintain inventory planning parameters and support inventory management activities
Qualification
Required
3+ years of planning or customer service experience
College degree or 5+ years of planning experience
Experience building production plans through the S&OP process
Experience managing demand inputs (forecasts and customer orders)
Experience with capacity utilization and optimization of WIP and finished goods
Supply chain management experience
ERP system experience
Inventory management experience
Preferred
Experience with medium-term planning horizons (4–12 weeks)
Experience developing rolling 12-month capacity and forecast outlooks
Experience setting inventory targets based on service-level requirements and capacity constraints
Experience with customer order entry and specification compliance in ERP systems
Benefits
Medical
Dental
Vision
Term life insurance
Short-term disability insurance
Additional voluntary benefits
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay