Virginia Transformer Corp · 1 day ago
Technical Support Engineer Field Service
Roanoke, VA
Full-time
Onsite
Entry, Mid Level
2+ years expVirginia Transformer Corp is seeking a Technical Support Engineer to serve as a critical technical liaison between engineering, manufacturing, sales, and customers. This role provides hands-on technical support across the lifecycle of custom power transformers, ensuring alignment with customer requirements and resolving technical issues during manufacturing and installation.
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Responsibilities
Provide technical support for power transformer products, including design interpretation, specifications, and application guidance
Support internal teams with engineering clarifications related to drawings, bills of material, test requirements, and customer specifications
Assist in resolving technical issues during manufacturing, testing, or installation
Review customer inquiries and provide timely, accurate technical responses
Serve as a technical point of contact for customers, sales, and project management teams
Support pre- and post-order technical discussions to ensure alignment with customer requirements
Participate in customer meetings, technical reviews, and issue resolution efforts as needed
Coordinate with engineering, quality, and manufacturing teams to resolve technical challenges
Review and support technical documentation, including drawings, test reports, specifications, and change requests
Ensure accurate documentation of technical issues, resolutions, and lessons learned
Support continuous improvement initiatives by identifying recurring technical issues and recommending solutions
Qualification
Required
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field
2+ years of experience in a technical support, engineering, or manufacturing-related role
Strong understanding of electrical or mechanical systems; power transformer experience preferred
Ability to read and interpret engineering drawings and technical specifications
Strong communication skills with the ability to explain technical concepts to non-technical audiences
High attention to detail and strong problem-solving skills
Preferred
Experience in power transformers, electrical equipment, or heavy manufacturing
Familiarity with transformer testing standards and customer specifications
Experience supporting custom-engineered products
Ability to work cross-functionally in a fast-paced, high-growth manufacturing environment
Company
Virginia Transformer Corp
Virginia Transformer is an engineering company that manufactures transformers.
1001-5000 employees
H1B Sponsorship
Virginia Transformer Corp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (10)
2022 (1)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Prabhat Jain
Chief Executive Officer
Recent News
Google Patent
2025-04-04
2025-01-09
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