American Express · 1 week ago
Senior Manager, Financial Crime Strategy and Operations (Partners)
Phoenix, Arizona, United States
Full-time
Hybrid
Senior Level
$104K/yr - $175K/yrAmerican Express is a company with a long history of innovation and a commitment to supporting its customers and communities. The role involves leading critical initiatives in the Financial Crime Strategy and Operations team, ensuring compliance with regulations while managing financial crime risks and collaborating with various stakeholders.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Partner with 1st Line of Defense teams to support the GMNS business in proactively identifying, assessing, and mitigating financial crime risks
Monitor, identify, and respond to emerging financial crime risks and typologies, collaborating with stakeholders to ensure appropriate controls across GMNS operating and partner models, Global Network Services and Joint Ventures
Collaborate with Capabilities and Transformation teams to design, enhance, and implement financial crime controls that meet evolving regulatory and supervisory expectations
Work closely with the business, Financial Crime teams, 2nd Line Compliance, and key partner functions (including Technology, Security, Fraud, and Legal Counsel) to drive strong, consistent regulatory compliance
Provide assurance over the development, review, and implementation of policies and procedures, ensuring alignment with current regulations and identifying risks within existing processes, platforms, and capabilities, with clear recommendations for remediation
Plan, track, and monitor initiatives and projects against defined timelines, milestones, and deliverables, escalating risks and issues as appropriate
Support audit engagements, corrective action plans, and operational risk event remediation related to relevant regulatory and compliance programs
Qualification
Required
Demonstrated experience in financial crime and/or regulatory change management within 1st and/or 2nd Line of Defense roles across multiple jurisdictions
Strong understanding of Merchant Acquiring and Partner models, and the Network (preferred)
Proven experience with regulatory reporting and risk control design and implementation
Mature risk mindset, with the ability to identify, assess, and communicate risks and mitigations clearly, accurately, and in a timely manner
Strong strategic thinking and judgment, with a demonstrated ability to navigate ambiguity and impose structure
Collaborative team player with the ability to influence without direct authority
Excellent consultation, communication, facilitation, and presentation skills, with the ability to influence stakeholders at all levels
Proven success operating in a highly matrixed environment, building strong cross-functional relationships to drive effective outcomes
Exceptional work ethic, flexibility, and adaptability to change; a decisive self-starter with a high degree of accountability, able to prioritize and multitask across competing internal and external demands
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Founded in 1850
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
Benzinga.com
2026-01-21
The Motley Fool
2026-01-20
2026-01-20
Company data provided by crunchbase