New York City Tourism + Conventions · 1 day ago
Creative Operations Project Manager
NYC Metro Area
Full-time
Hybrid
Mid Level
$87K/yr - $92K/yr
4+ years expNew York City Tourism + Conventions is the official destination marketing organization and convention and visitors bureau for the five boroughs of New York City. They are seeking a Creative Operations Project Manager to coordinate multifaceted projects, manage communications, and ensure effective support for the Creative/Content team.
TourismTravel
No H1B
Responsibilities
Serve as a dedicated, centralized resource for the Creative/Content (C/C) team, tying multifaceted projects together and coordinating with internal and external stakeholders
Develop, in conjunction with the project owner and key stakeholders, the definition of each project (onboarding, purpose, scope, timing, stakeholders’ roles, communication plan)
Run point on multiple projects simultaneously, managing communications, scope, timeline and budget
Manage C/C team content output and distribution
Example: If the team is creating a video or photo-driven story, we’ll need your help managing final edits and social cuts, getting copy from copywriter (for our social team and for talent to share), communicating with all talent and businesses involved, and shipping correctly formatted deliverables in a timely manner
Work closely with the rest of the Project Management team to ensure that the C/C team is effectively supporting the needs of the organization
Assist with prioritizing and greenlighting projects based on importance and bandwidth
With VP of Project Management and stakeholders in C/C, continuously update, monitor and facilitate workflow for the C/C team, ensuring that the C/C team has the resources they need to execute the work
Manage and update master task calendar for C/C department for an always-on topical view of workload and bandwidth
Work closely with in-house producer to track team budgets and contracts and deliverables from external partners and freelancers
Manage the work of third parties/consultants/contractors (as necessary)
Foster open communication across the C/C team through regular updates and meetings, ensuring a collaborative, motivated and high-performing work environment
Develop processes to regularly share and merchandise C/C work with the larger organization
Qualification
Required
4+ years of experience in Project Management, preferably with exposure to marketing, creative and/or publishing industries
A thorough understanding of the project lifecycle in an agency or in-house environment with emphasis on digital and print media execution, video creation and website development; able to facilitate dialogue that represents the company's development efforts and methodologies to stakeholders
Strong experience using a range of project management tools (Smartsheet, Basecamp, etc.)
Great interpersonal skills, a positive attitude, good energy and the ability to motivate others and resolve conflicts in a collaborative and fast-paced environment are a must
Strong analytical, problem solving, negotiating, influencing, facilitation, prioritization, decision making and conflict resolution skills
Proficient and highly comfortable using Microsoft Office Suite
Strong written and verbal communication skills
Attention to detail and the ability to focus under pressure
Benefits
Hybrid Schedule: 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote.
Generous Time Off: PTO days and sick time.
Holidays: up to 12 paid company holidays, plus extended Winter Break.
Floating Holiday: 1 per year, front-loaded.
Healthcare: Premium medical, dental, and vision plans, plus HRA and DCA.
Retirement & Development: Retirement savings plan and professional development opportunities.
Perks: Quarterly cell phone credit to subsidize your plan and monthly transit/commuter allowance.
Company
New York City Tourism + Conventions
As the tourism authority of the five boroughs of New York City, our mission is to invite the world and energize the City—building equitable, sustainable economic prosperity and community through tourism for the mutual benefit of residents, businesses, and visitors.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2.1MKey Investors
US Department of Commerce, Economic Development Administation
2023-04-18Grant· $2.1M
Leadership Team
Fred Dixon
President and CEO
Recent News
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