Saia Inc. · 21 hours ago
Service writer
Saia Inc. is a logistics and transportation company committed to its people, customers, and community. The Service Writer coordinates repairs and schedules work for shop and field service personnel, ensuring efficient service delivery and minimizing downtime through effective scheduling.
Freight ServiceLogisticsSupply Chain ManagementTransportation
Responsibilities
Schedules repairs and coordinates work for shop and field service personnel
Facilitates timely processing of work orders and maintains efficient workflow
Communicates with customers to clarify service needs and provides accurate estimates
Tracks and monitors service progress to ensure efficiency
Prepares and maintains detailed records of service activities
Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize downtime
Coordinates with internal shops and outside vendors to schedule, approve, and expedite repairs, ensuring timely and cost-effective resolutions
Runs daily and weekly preventative maintenance reports, scheduling routine maintenance to maintain equipment readiness
Qualification
Required
High school diploma or GED
2+ years of maintenance, service writing, or related experience
Knowledge of transportation and diagnostic software
Proficiency in Microsoft Office
Company
Saia Inc.
Saia isn’t logistics as usual. We’re a different kind of company.
Funding
Current Stage
Late StageLeadership Team
Recent News
Saia, Inc.
2025-10-31
2025-10-23
Company data provided by crunchbase