Service writer jobs in United States
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Saia Inc. · 21 hours ago

Service writer

Saia Inc. is a logistics and transportation company committed to its people, customers, and community. The Service Writer coordinates repairs and schedules work for shop and field service personnel, ensuring efficient service delivery and minimizing downtime through effective scheduling.

Freight ServiceLogisticsSupply Chain ManagementTransportation

Responsibilities

Schedules repairs and coordinates work for shop and field service personnel
Facilitates timely processing of work orders and maintains efficient workflow
Communicates with customers to clarify service needs and provides accurate estimates
Tracks and monitors service progress to ensure efficiency
Prepares and maintains detailed records of service activities
Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize downtime
Coordinates with internal shops and outside vendors to schedule, approve, and expedite repairs, ensuring timely and cost-effective resolutions
Runs daily and weekly preventative maintenance reports, scheduling routine maintenance to maintain equipment readiness

Qualification

Maintenance experienceService writingTransportation softwareMicrosoft OfficeCommunication skills

Required

High school diploma or GED
2+ years of maintenance, service writing, or related experience
Knowledge of transportation and diagnostic software
Proficiency in Microsoft Office

Company

Saia Inc.

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Saia isn’t logistics as usual. We’re a different kind of company.

Funding

Current Stage
Late Stage

Leadership Team

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Fritz Holzgrefe
President and CEO
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Tarak Patel
Executive Vice President and Chief Information Officer
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Company data provided by crunchbase