Penn National Insurance · 2 days ago
Small Business Commercial Lines Underwriter
Greensboro, NC
Full-time
Hybrid
Entry, Mid Level
1+ years expPenn National Insurance is a company that values its employees and provides a supportive work environment. They are seeking a Small Business Commercial Lines Underwriter who will analyze risks associated with insuring small business accounts and make underwriting decisions. This role involves building relationships with agents and ensuring compliance with underwriting strategies and regulatory requirements.
Financial ServicesInsurance
Hiring Manager
Caitlin Rockwell
Responsibilities
Reviews new business, renewals, endorsements, and quote requests to determine acceptability using established underwriting authority and company guidelines
Communicates underwriting decisions, techniques, and interpretation of policy forms and coverages with agents and company personnel regarding risk acceptability, incomplete information, etc
Provides feedback to the Underwriting Manager and designated Territory Manager on quality of submissions and interactions with agency personnel
Communicates underwriting and marketing philosophy or practices to agents and assists with education/training issues within agency
Documents the underwriting files where required, including the actions taken, reasons for decisions, and any follow-up diary needed
Provides input to the Branch Management team about individual agency underwriting performance (i.e., Agency Review meeting, Quarterly Results Management meeting, etc.)
Applies data to solve common business problems
Compiles, manipulates, and analyzes data of varying complexity
Knowledgeable and proficient about what tools are available for data analysis and when they are appropriate to use
Visits agencies with the designated Territory Manager to discuss underwriting matters, assist in the development of new business, and to strengthen agency relations
Responds to Insurance Department complaints and attends periodic hearings
For more complex risks that fall outside of Straight Through Processing, provides additional scrutiny with regard to exposure and coverage analysis in order to determine acceptability
Travels independently to visit agencies as necessary
Drives profitable new business growth
Provides ongoing support to Sr. TM and/or middle market underwriter on non-risk selection and pricing decisions
Supports special underwriting projects and initiatives. These may include, but not limited to, loss prevention, targeted re-underwriting programs, and book rollover
Establishes appropriate account pricing in accordance with established underwriting authority and company guidelines
Orders and/or analyzes loss control reports, financial reports, MVRs, and other underwriting reports
Evaluates the need for and secures appropriate facultative reinsurance in accordance with established company guidelines
Contributes to the development of company underwriting policy, procedures, and guidelines to assure they reflect current market conditions and contribute to the attainment of division goals
Performs various projects requested or assigned by the Underwriting Manager
Qualification
Required
4 - year degree or equivalent work experience or continuing education in specialized insurance courses such as IIA & AU
Successful completion of Commercial Lines Underwriter Trainee curriculum; or 1 to 3 years in a relevant property/casualty underwriting position such as an Commercial Lines Assistant Underwriter, etc
Good working knowledge of underwriting and pricing risks
Good working knowledge of company underwriting standards and philosophy
Good working knowledge of all insurance coverages
Good math aptitude
Excellent research, analytical and problem-solving skills
Excellent oral and written communication skills
Good PC skills, with an emphasis on Microsoft Office Suite; along with demonstrated proficiency in all supplied desktop tools including the automated underwriting and email systems
This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment
Must be able to see and effectively use a computer monitor
Must be able to operate a computer, keyboard and applicable printers and other general office equipment
Must be able to access and enter information accurately using automated systems
Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients
Must be able to present information to individuals and groups
Must be able to interpret and apply concepts that may or may not be based upon established guidelines
Must be able to maintain acceptable attendance and adhere to scheduled work hours
Must have a valid driver's license and be able to operate a motor vehicle
Must be able to travel with overnight stays as required
Company
Penn National Insurance
Penn National Insurance is a property-casualty mutual insurance company
Founded in 1919Harrisburg, Pennsylvania, USA
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Brandon
President & CEO
J
John Foster
Senior Vice President, Insurance Operations
Recent News
2025-12-11
2024-04-08
Franklin County Free Press
2023-12-26
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