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Ecorobotix · 1 day ago

Senior Support Engineer

Lyons, KS

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Ecorobotix Inc. creates innovative robotic solutions aimed at reducing the ecological impact of agriculture. The Senior Support Engineer will provide technical expertise to support production and after-sales teams, focusing on troubleshooting hardware and software issues.

AgricultureAgTechArtificial Intelligence (AI)Cloud Data ServicesFarmingMachine LearningRobotics

Hiring Manager

Jordan Carney

Responsibilities

Support the production partner with in-depth technical solutions to Hardware and Software problems, to ensure production targets are met

Support the After-Sales team members with in-depth technical knowledge to help deliver a world-class after-sales support experience to our dealers

Ensure diagnosis and technical support over diverse areas of expertise, often remotely: control software, hardware, mechanics and production software tools

Synchonise with R&D and other departments to serve as the final escalation point for technical problems in North-America

Collaborate internally with other departments of Ecorobotix Inc. to ensure continuous improvement of our products, services, and workflows

Assist in creating support and troubleshooting technical documentation for both internal and external use

Continuous learning on product evolution and troubleshooting procedures

Required to occasionally travel domestically and internationally

Qualification

Technical product engineeringTechnical supportBash scriptingLinuxPythonC++JavaIndependenceInterest in green technologiesCommunication skillsReliabilityProject management

Required

Bachelor's degree in Robotics, Computer Science, Mechatronics, Electrical Engineering or equivalent

Three or more years of proven hands-on experience in technical product engineering and/or senior technical support

Must have a passport for international travel

Excellent communication skills, both oral and written

High degree of independence, reliability, and a spirit of initiative

Dedicated person with systematic, goal-oriented working methods

Manage multiple projects simultaneously and meet deadlines

Bash scripting and git workflow experience is essential

Proficient in Linux and Python

Proficient in Microsoft Word, Excel, and PowerPoint

Preferred

Proficiency in C++ and Java are a plus

Curious and analytical with all things electronics and mechanics

Sensitive to environmental issues and green technologies with a strong interest in innovative machines

Company

Ecorobotix

Ecorobotix offers AI-powered precision agriculture equipment and software focused on ultra-high precision crop care.

Founded in 2014

Yverdon-les-bains, Vaud, CHE

201-500 employees

http://www.ecorobotix.com

Funding

Current Stage

Late Stage

Total Funding

$233.08M

Key Investors

Highland EuropeTechnology FundSwisscom Ventures

2025-10-13Series D· $105M

2024-01-01Series C· $45M

2023-05-09Series B· $51.67M

Leadership Team

Aurelien Demaurex

Co-founder, Chief of Staff and Vice Chairman of the Board

Steve Tanner

CTO and Co-Founder

Recent News

venturelab.swiss

Venturelab 2025: Powering Over 6,700 Entrepreneurs

2025-12-24

EU-Startups

French startup Agreenculture raises €6 million to grow its autonomous farming technology

2025-12-16

Ecorobotix SA

Ecorobotix Showcases World-First AI Capability for Safe, Targeted Use of Non-Selective Contact Herbicides at Agritechnica

2025-11-08

Company data provided by crunchbase