TEKsystems · 7 hours ago
ServiceNow Business Analyst
Dearborn, MI
Full-time
Hybrid
Mid Level
$60.27/hr - $60.27/hrTEKsystems is a leading provider of business and technology services, and they are seeking a skilled ServiceNow Analyst to join their client's PC Asset Management implementation team. This role involves developing and implementing ServiceNow HAM solutions, collaborating with functional teams, and providing advanced support for the ServiceNow platform.
Information Technology
Responsibilities
Develop and implement ServiceNow HAM solutions in alignment with client needs related to PC Asset Management
Collaborate with functional teams, lead technical solution design sessions, and contribute to process improvement and documentation
Design, code, and troubleshoot applications within the ServiceNow platform, focusing on HAM module
Manage the platform and infrastructure, ensuring the smooth operation of IT Asset Management processes
Provide advanced support for ServiceNow, including troubleshooting, bug fixes, and root cause analysis
Qualification
Required
Skilled ServiceNow Analyst (HAM/SAM/ITOM/CMDB)
Ability to navigate dynamic environments
Commitment to delivering exceptional value in alignment with customers' mission-critical objectives
Experience in migrating from current Asset Management solution to HAM
Support for current Java/Perl platform until decommissioning
Develop and implement ServiceNow HAM solutions in alignment with client needs related to PC Asset Management
Collaborate with functional teams
Lead technical solution design sessions
Contribute to process improvement and documentation
Design, code, and troubleshoot applications within the ServiceNow platform, focusing on HAM module
Manage the platform and infrastructure, ensuring the smooth operation of IT Asset Management processes
Provide advanced support for ServiceNow, including troubleshooting, bug fixes, and root cause analysis
Top Skills: ServiceNow, Business analysis, Agile, PowerBI dashboard
Great Communication
Ability to analyze and pull data from multiple platforms for a single pane of glass view
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase