Branch Manager jobs in United States
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Team Pest USA · 9 hours ago

Branch Manager

Pest USA is a family-owned business that has been providing pest and termite control services since 1971. They are seeking a strong leader to oversee branch operations, including sales, service, training, and compliance, while ensuring a high-performing team and customer satisfaction.

CommercialFacility ManagementFood ProcessingHome ServicesJanitorial ServiceResidentialWarehousing

Responsibilities

Oversee every aspect of your branch's operations, including sales, service, training, and compliance
Responsible for hiring and developing a high-performing team, ensuring that all employees meet the highest standards of professionalism and performance
Create a culture of quality, accountability, and customer-first service
Ensure that your team operates in full compliance with all regulations and company policies while maintaining a high level of customer satisfaction
Coordinate inspections, respond to client inquiries, and conduct thorough service evaluations in the field
Manage inventory, uphold safety and appearance standards, and ensure both the office and fleet reflect the Pest USA brand with pride
Supervise service managers, office staff, sales professionals, and technicians
Review performance metrics, conduct regular branch and vehicle inspections, and take appropriate action to support ongoing improvement
Maintain any required state certifications and licensing, as well as ensure your team is current on their own credentials

Qualification

Team DevelopmentRegulatory ComplianceLeadershipSales ManagementCustomer ServiceInventory ManagementPerformance MetricsTrainingCommunication

Required

Oversee every aspect of branch operations, including sales, service, training, and compliance
Responsible for hiring and developing a high-performing team
Ensure all employees meet the highest standards of professionalism and performance
Create a culture of quality, accountability, and customer-first service
Ensure team operates in full compliance with all regulations and company policies
Maintain a high level of customer satisfaction
Coordinate inspections and respond to client inquiries
Conduct thorough service evaluations in the field
Manage inventory and uphold safety and appearance standards
Ensure office and fleet reflect the Pest USA brand
Supervise service managers, office staff, sales professionals, and technicians
Review performance metrics and conduct regular branch and vehicle inspections
Maintain any required state certifications and licensing
Ensure team is current on their own credentials
Be prepared to travel locally
Lift up to 50 pounds
Occasionally work evenings or weekends when needed
Be at least 21 years old
Have a valid driver's license
Be able to pass a background check, drug screening, and driving record review

Preferred

Prior experience in the termite or pest control industry

Benefits

Medical, dental, and vision insurance
Supplemental coverage options
Paid time off
401(k) plan with company match

Company

Team Pest USA

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Family owned and operated since 1971, Team Pest USA has been the Southeast's pest prevention team for our customers and partners to protect their families, homes and businesses using the most effective and environmentally responsible methods available on the market today.

Funding

Current Stage
Growth Stage

Leadership Team

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Brandon Pelfrey
CEO
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Company data provided by crunchbase