Marmon Foodservice Technologies · 2 hours ago
Entry Level Customer Service Representative- Contract Employee
Sauget, IL
Full-time, Contract
Onsite
New Grad, Entry Level
0+ years expCerro Flow Products LLC, part of Marmon Holdings, is a global industrial organization committed to delivering quality products and dependable service. They are seeking an Entry Level Customer Service Representative to support day-to-day customer service activities related to manufacturing operations, providing practical experience in a customer-facing office environment while building foundational skills in communication and business operations.
CommercialFood and BeverageMachinery ManufacturingManufacturing
Responsibilities
Assisting with order entry and order tracking, responding to customer inquiries by phone and email, providing order status updates, and supporting issue resolution related to delivery timing, product availability, or documentation
Participants will also assist with maintaining accurate customer records and coordinating with internal teams such as sales, production, scheduling, shipping, and logistics
The role emphasizes accuracy, responsiveness, and professionalism. Participants will learn how customer service functions as a key link between customers and internal operations, and how clear communication and attention to detail directly impact customer satisfaction and business outcomes
Throughout the program, participants will develop skills in professional communication, active listening, problem-solving, time management, and documentation. The role provides exposure to customer relationship processes, manufacturing workflows, and the importance of meeting commitments in a fast-paced, deadline-driven environment
Upon completion of the six-month On-the-Job Training program, participants will leave with relevant customer service experience, strengthened communication and administrative skills, and increased readiness for future roles in customer service, inside sales, account coordination, or related business functions
Qualification
Required
Typically has 0-2 years of experience and works under close supervision
Assisting with order entry and order tracking
Responding to customer inquiries by phone and email
Providing order status updates
Supporting issue resolution related to delivery timing, product availability, or documentation
Maintaining accurate customer records
Coordinating with internal teams such as sales, production, scheduling, shipping, and logistics
Emphasizes accuracy, responsiveness, and professionalism
Developing skills in professional communication, active listening, problem-solving, time management, and documentation
Exposure to customer relationship processes, manufacturing workflows, and the importance of meeting commitments in a fast-paced, deadline-driven environment
Company
Marmon Foodservice Technologies
Marmon Foodservice Technologies manufactures and supplies commercial food and beverage equipment.
1001-5000 employees
H1B Sponsorship
Marmon Foodservice Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (3)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Kristin Johnson
Human Resources Business Partner
Recent News
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