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CoreTek Labs · 1 day ago

Oracle Consultant

positionUnited States
timeContract
remoteRemote
senioritySenior Level
date5+ years exp

CoreTek Labs is seeking a CRM Lead with expertise in Oracle Service Cloud. The role involves leading CRM initiatives, managing projects in cross-functional environments, and ensuring best practices in customer service operations.

Computer Software
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H1B Sponsor Likelynote
Hiring Manager
Azam Mohammad
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Responsibilities

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments

Qualification

Oracle Service CloudCRM leadershipOracle certificationsScripting JavaScriptScripting PHPMiddleware/integration toolsCustomer experience analyticsStakeholder managementOnsite leadershipFunctional documentationCommunication skillsProject management

Required

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments

Preferred

Oracle certifications (e.g., Oracle B2B Service Certified)
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud)
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting)

Company

CoreTek Labs

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CoreTek Labs that specializes in Project Management, Product Engineering, Technology Consulting & Staff Augmentation.
dateFounded in 2021
location
Wilmington, Delaware, USA
people-size51-200 employees
web-link
https://www.coretek.io/

H1B Sponsorship

CoreTek Labs has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (26)
2023 (16)

Funding

Current Stage
Growth Stage

Leadership Team

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Pradeep Kanneganti
CEO and Founder
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Company data provided by crunchbase