ChatGPT Jobs · 1 day ago
Senior Instructional Designer
California, United States
Full-time
Onsite
Senior Level
6+ years expWorkato is a leader in enterprise orchestration, helping businesses streamline operations through its AI-powered platform. The Senior Instructional Designer will create engaging learning experiences to enhance the mastery of Workato's capabilities, translating complex concepts into accessible content for customers and internal teams.
Computer Software
Responsibilities
Curriculum Design: Develop and maintain learning paths, courses, and microlearning modules focused on Workato products (e.g. Agent Studio, Enterprise MCP, API Platform)
Content Development: Create high-quality instructional materials (videos, e-learning, documentation, job aids) that explain Workato product concepts, features, and best practices through strong storytelling, learning flow, and user engagement
Product Enablement: Collaborate with Product, Engineering, and Customer Success to ensure training aligns with customer lifecycle, GTM strategies, product capabilities and roadmap
Scenario-Based Learning: Design practical labs and real-world scenarios (e.g., building and managing Genies, configuring skills, building data orchestration workflows) to drive practical understanding
Assessment & Certification: Develop robust assessments, knowledge checks, and performance-based evaluation materials that measure learner proficiency
Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and SMEs as a trusted partner who can clarify technical requirements and ensure alignment with roadmap and customer needs
Continuous Improvement: Gather learner feedback and analytics to iterate and improve instructional content, as well as contribute to standards, best practices, and process improvements within the team
Agentic Thought Leadership: Stay current with AI, automation, and agentic trends to ensure Workato's training is innovative and market-leading.Workato Genie - Design time
Qualification
Required
Proven experience designing technical learning content for SaaS, automation, or AI products
Ability to quickly learn and design learning content around complex technical concepts (AI agents, knowledge bases, APIs, data orchestration)
Skilled in authoring tools (Articulate, Captivate, Camtasia, Adobe CC, etc.) and multimedia production
Experience working cross-functionally with Product, Engineering, and Customer Success teams
Design evaluation mechanisms to capture data and feedback to drive continuous improvement
Excellent written and verbal communication skills
At least 6+ years of instructional design experience, including curriculum development, e-learning, and multimedia content creation
Experience with low-code/no-code platforms, automation, or AI-driven products
Familiarity with Workato or similar integration/automation tools
Knowledge of adult learning theory and instructional best practices
Experience creating digital media (e.g. simulations, animated video, graphics, etc.)
Experience developing training for multiple modalities (virtual, hands-on/experiential, instructor led, synchronous/asynchronous) for a variety of audiences
Company
ChatGPT Jobs
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase