Greenlight Networks · 2 days ago
Director - E Commerce
Baltimore, MD
Full-time
Onsite
Director/Executive
$137K/yr - $159K/yr
7+ years expGreenlight Networks is seeking an experienced and results-driven eCommerce Director to manage and lead their sales efforts within the digital marketplace. This role combines sales, marketing, technology, and management expertise to develop and execute sales strategies that drive revenue growth through online channels.
InternetTelecommunications
Responsibilities
Develop and implement comprehensive sales strategies to achieve eCommerce revenue targets
Own and manage internet marketing solutions, social media integration, search engine optimization (SEO), and other monitoring methodologies and analytics
Analyze market trends, customer data, and competitor activity to refine strategies and maintain a competitive edge
Work closely with product team to align on promotional campaigns, product launches, and pricing strategies
Shape and direct the team of ecommerce professionals that fulfills the creative, conversion, analytical and technical, needs of the business
Lead, mentor, and develop a high-performing eCommerce sales team develop to execute successful ecommerce revenue generation campaigns to meet and exceed sales goals
Set clear objectives, provide coaching, and monitor individual performance to ensure accountability and productivity
Track and analyze sales metrics, conversion rates, and customer behavior using eCommerce platforms and reporting tools
Monitoring and analyze key performance indicators (KPIs) such as traffic, average order value, and customer lifetime value to identify trends and opportunities for improvement
Present regular sales performance reports to senior management, identifying key areas for improvement and optimization
Collaborate with other departments, including product and IT to enhance the sales process and improve customer engagement
Drive collaboration with customer experience and product teams to understand customer feedback and prioritize product features or enhancements
Oversee optimization of sales, CRM and eCommerce platforms
Collaborate with the development team to optimize the website user experience (UX) on the ecommerce platform, including navigation, checkout process, and product page design
Stay informed of emerging technologies and eCommerce trends, integrating innovations to enhance sales performance
Qualification
Required
Bachelor's degree in Business, Marketing, or a related field
7+ years of experience in sales leadership roles within the eCommerce space
Proven track record of achieving sales targets and driving revenue growth through digital channels
Strong understanding of eCommerce platforms, analytics tools, and online customer behavior
Excellent leadership, communication, and interpersonal skills
Ability to thrive in a fast-paced, results-oriented environment and adapt to changing market dynamics
Data-driven mindset with proficiency in tools like Google Analytics, Shopify, or other eCommerce platforms
Benefits
Health
Welfare
Retirement
Company
Greenlight Networks
Greenlight Networks is an ultra-high-speed, broadband service provider, offering residential and small business customers Internet speeds.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-03-07Acquired
Leadership Team
Mark Murphy
Founder, President and CEO
Recent News
Canada NewsWire
2025-11-07
Rochester Business Journal
2025-11-04
2025-11-04
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