Price Shop Media · 2 days ago
Outbound Call Center Sales Manager (B2B | Player-Coach)
Fort Lauderdale, FL
Full-time
Onsite
Mid, Senior Level
$85K/yr - $95K/yr
3+ years expPrice Shop Media is seeking a hands-on Outbound Call Center Sales Manager to build, coach, and scale a high-performing team in the home services and insurance industry. The role involves leading sales representatives, managing performance metrics, and actively participating in sales activities to drive revenue outcomes.
Marketing & Advertising
Hiring Manager
Rick Bouffard
Responsibilities
Lead, coach, and develop DCISRs through structured training, regular 1:1s, and performance reviews
Conduct pipeline reviews, call reviews, roleplays, and deal strategy sessions
Coach reps on objection handling, negotiation, storytelling, and value-based selling
Set and model expectations around sales behaviors, KPIs, and outcomes
Hold the team accountable to activity and revenue metrics, including:
Call volume and talk time
Prospecting output
Proposals and follow-ups
Closed deals and revenue
Track performance trends and intervene early when reps fall behind
Support reps in building sustainable pipelines across multiple verticals and states
Report performance insights and revenue forecasts to senior leadership
Enforce disciplined CRM usage and pipeline hygiene
Review deal progression and guide next steps to improve close rates
Ensure sufficient pipeline coverage to support future-month revenue
Balance focus between new prospecting and active pipeline management
Actively prospect alongside DCSRs when needed to drive results and reinforce standards
Ensure new hires progress through defined onboarding milestones:
Prospecting readiness
CRM and Hub proficiency
Product and vertical knowledge
Call and email effectiveness
Partner with senior leadership to refine scripts, templates, and training materials
Identify gaps in onboarding and continuously improve sales enablement
Partner with Operations and Leadership to improve sales effectiveness
Provide feedback from the field to improve positioning and client onboarding
Qualification
Required
3–6+ years of B2B sales experience
2+ years directly managing outbound sales teams in a quota-driven environment
Proven track record of coaching teams to exceed revenue targets
Experience selling to SMB, mid-market, and/or enterprise clients
Familiarity with longer sales cycles (2–4+ months)
Experience in Home Services or multi-vertical sales environments a plus
Benefits
Variable Compensation: Performance-based bonus tied to team results
On-Target Earnings (OTE): $125,000+
Opportunity for increased leadership responsibility upward mobility in title and compensation as the sales organization scales.
Company
Price Shop Media
Price Shop Media is a performance-driven marketing company specializing in inbound call acquisition for insurance and home services brands.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase