TEKsystems · 9 hours ago
365 Platform Specialist
TEKsystems is a leading provider of business and technology services, and they are seeking a 365 Platform Specialist to enhance the Microsoft 365 experience for employees. The role involves providing support and training on Microsoft 365 tools, troubleshooting issues, and advocating for the platform across the organization.
Information Technology
Responsibilities
Provide walk-up, virtual, and scheduled “Genius Bar” support for:
Outlook (email, calendar, search, rules, etc.)
OneDrive (sync, sharing, storage, recovery)
SharePoint (team sites, document libraries, permissions)
Copilot (how to use it productively and responsibly)
Troubleshoot real-world problems — not just technical errors, but workflow issues and usability challenges
Translate business needs into practical, workable solutions using M365 tools Train, coach, and enable
Teach users how to use tools in ways that fit their role and working style
Run 1:1 sessions and small group trainings
Create simple, helpful guides and quick-reference materials
Help employees become confident, capable users of M365 and Copilot Adapt to a non-traditional environment
Work with teams that have custom workflows, tight timelines, and high expectations
Adjust your approach based on the user, the team, and the business context
Find creative ways to make M365 tools support how people actually work at PIMCO — not just how the tools were designed Be a platform champion
Advocate for Microsoft 365 and Copilot across the organization
Identify pain points, patterns, and opportunities for improvement
Partner with Product and Change Management teams to continuously improve the user experience
Qualification
Required
Experience supporting or training users on Microsoft 365 tools
Comfort with Outlook, OneDrive, SharePoint, Teams, and Copilot (or similar AI tools)
A strong ability to explain technology in simple, non-technical language
Calm, patient, and personable with users at all levels
A passion for helping people succeed
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase