Client Success Manager jobs in United States
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Abstrakt Marketing Group · 6 hours ago

Client Success Manager

Abstrakt Marketing Group is a company focused on Salesforce consulting services, and they are seeking a Salesforce Client Success Manager to ensure client satisfaction. This role involves managing client relationships, overseeing project progress, and providing expert guidance on Salesforce best practices to help clients optimize the platform for their business needs.

AdvertisingConstructionConsultingHeating Ventilation and Air Conditioning (HVAC)Information TechnologyLegalMarketingPhysical SecurityProfessional ServicesSolar
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Growth Opportunities

Responsibilities

Lead client meetings to establish and maintain a clear project roadmap
Analyze clients' existing methods and procedures, offering alternative solutions to address moderately complex challenges
Oversee the execution of tasks across the team, ensuring timely and accurate delivery
Manage and coordinate projects from inception to completion, utilizing internal and external resources as needed to meet deadlines
Maintain primary communication with direct supervisor, with occasional interactions with client management teams or peers at Abstrakt
Consult clients on Salesforce best practices, helping them maximize the platform’s potential for their business needs

Qualification

Salesforce Administrator CertificationSalesforce.com Service CloudSalesforce.com Sales CloudSFDC architectureCommunication skills

Required

Bachelor's degree
Salesforce Administrator Certification
Salesforce.com Service Cloud and Sales Cloud experience
Understanding of key SFDC architecture

Benefits

Variable Compensation
Client Renewals
Client Upsells/Cross Sells
Self-Sourced New Deals
Compensation based on Salesforce Certifications and years of experience

Company

Abstrakt Marketing Group

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Abstrakt Marketing Group helps businesses grow with bold strategies that deliver results.