Erickson Immigration Group · 8 hours ago
Operations Analyst I
Erickson Immigration Group (EIG) is a full-service, premium business immigration law firm. They are seeking an Operations Analyst I to provide effective mail processing and data entry services to internal clients across the US, playing a critical role in facilitating the hiring and movement of skilled talent globally.
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Responsibilities
Ensure all mailings are accounted for and accurately updated into the case management system and databases
Utilize web-based immigration case management system and database continuously and accurately
Scan, file, mail and maintain physical files and supporting documentation
Open or close records/cases in the case management system; maintain all records as requested by supervisor
General administrative duties - faxing, copying, and typing, etc
Meet assigned deadlines and communicate case progress/status/issues to supervisor
Follow up with clients for outstanding documentation
Maintain client contact information
Update and manage status reports
Build knowledge of Firm and client processes
Learn procedural and processing requirements for various types of non-immigrant and immigrant visa petitions and applications
Work closely with other Operations Analysts and Attorneys across multiple departments within the firm and your own team
Monitor internal systems to ensure immediate processing and high-level customer service standards
Contribute to the development of firm’s processes to simplify work, standardize procedures, and help the team operate more efficiently and effectively
Qualification
Required
Bachelor's degree preferred or equivalent experience
Experience with document scanning and data entry
Familiarity with a case management system (such as Salesforce, INSZoom, Tracker, or LawLogix)
Skilled in a variety of technology tools, including Microsoft Office 365 suite and Google productivity suite
Excellent written and oral communication skills
Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced high volume professional services environment
Excellent communication and interpersonal skills, and ability to communicate effectively at all levels in person, by phone and by email
Ability to provide information and respond to requests for assistance with courtesy and tact
Proven experience in handling multiple deliverables efficiently, with strong time management and prioritization skills while supporting various tasks simultaneously
Ability to anticipate situations and respond quickly and professionally
Very strong organizational skills and excellent attention to detail
Extensive file and document management experience
Show interest in expanding knowledge and responsibilities
Demonstrate flexibility and initiative regarding assignments for self and team
Must be a team player as well as self-motivated and committed to excellence in the workplace
Prolonged periods of sitting at a desk and ability to lift 15 pounds at a time
Benefits
Casual work attire
Paid time off, mental health days, parental leave, holidays, bereavement leave, and jury duty leave
Affordable medical/Rx, dental, and vision plans
Monthly parking and commuting subsidy
Firm-provided short-term and long-term disability and group life/AD&D insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) retirement savings plan with employer match
Employee referral program
Employee Assistance Program (EAP)
Company
Erickson Immigration Group
Erickson Immigration Group provides business immigration solutions & global immigration management services for multinational corporations.
H1B Sponsorship
Erickson Immigration Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
Funding
Current Stage
Growth StageRecent News
2026-01-09
2025-11-14
Morningstar.com
2025-10-02
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