NEW U THERAPY CENTER & FAMILY SERVICES · 9 hours ago
Office Manager
Santa Clarita, CA
Full-time
Onsite
Mid Level
$70K/yr - $70K/yrNew U Therapy Center & Family Services is a well-established multidisciplinary mental health practice located in Valencia. They are seeking a highly organized and detail-oriented Office Manager to ensure smooth daily operations and enhance patient and staff experiences. This role is essential for managing scheduling, patient communication, and office maintenance while supporting clinicians and administrative tasks.
Health CareMedicalPsychologyRehabilitationTherapeutics
Responsibilities
Manage scheduling for new and follow-up appointments, maintain accurate clinician calendars, and promptly adjust schedules for cancellations, rescheduling, or new patient needs
Verify and maintain accurate patient insurance information, confirm eligibility and authorizations, and clearly communicate financial responsibilities to patients or guarantors
Review patient intake forms for completeness and compliance, maintain accurate records in the EHR system, and coordinate patient record requests in accordance with regulations
Serve as a primary point of contact for patients, responding to inquiries via phone, email, and in person, addressing concerns professionally, and ensuring a welcoming front-desk experience
Collaborate with billing to apply and reconcile daily copay charges and support accurate financial documentation
Process administrative emails, mail, and patient record requests promptly, ensuring accurate same-day routing to appropriate departments or providers
Maintain a clean, organized, and welcoming office environment; coordinate maintenance, repairs, and office supplies; and ensure safety and cleanliness standards are met
Monitor office equipment and security, manage inventory and ordering of supplies, and track expiration dates to ensure uninterrupted operations
Coordinate room schedules for clinicians and staff, and work with finance to track office expenses, inventory, and budget usage
Act as a liaison between clinicians, staff, and patients, support communication of policies and updates, and assist with team-building activities and office events in collaboration with HR and Marketing
Provide general administrative and front desk support, including patient check-ins, paperwork preparation, and assistance with non-clinical tasks
Qualification
Required
Must have experience in healthcare office management
Must have experience in scheduling
Must have experience in eligibility checking and verifying insurances
Tech Savvy – Comfortable learning and using new technologies, software, and systems; able to troubleshoot basic technical issues and adapt quickly to evolving tools and platforms
Benefits
100% Health Insurance and 75% Dental and Vision Insurance for employee coverage only
Company Life Insurance Coverage
401K with up to 3% matching to help secure your financial future
Paid two weeks vacation and 40 hours sick time to promote work-life balance
Six paid holidays per year
A collaborative, team-oriented work culture that fosters professional growth
Fully equipped, comfortable office space in Westlake Village
Access to an electronic health record platform for seamless documentation
Annual team-building and corporate in-person events
Monthly culture-building activities such as company lunches
Competitive Compensation
Company
NEW U THERAPY CENTER & FAMILY SERVICES
NEW U THERAPY CENTER & FAMILY SERVICES INC is a multidisciplinary mental health clinic that serves individuals, children, psychotherapy, psychiatry and Ketamine Assisted Psychotherapy .
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Inna Lee
Founder and CEO
Company data provided by crunchbase