Amazon · 13 hours ago
IT Support Eng I - Quality / Process Design
Seattle, WA
Full-time
Onsite
New Grad
$22.93/hr - $49.52/hrAmazon is seeking customer-focused, innovative problem-solvers for their IT Services team as an IT Support Engineer Intern. This role involves solving technical challenges and ensuring seamless operations for Amazon's corporate global workforce.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Work safely and cooperatively with other employees, supervisors, and staff
Adhere to standards of excellence despite stressful conditions
Communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service
Follow all federal, state, and local laws and Company policies
Qualification
Required
Work 40 hours/week minimum and commit to a 12 week internship maximum
Currently working towards a Bachelor's, Master's, or Doctorate Degree in Information Technology, Computer Science, Information Systems, Computer Engineering, Network Engineering/Administration or other equivalent technical discipline, with an expected conferral date between October 2026 – December 2029
Are 18 years of age or older
Preferred
A+ or CND (Certified Network Defender) or Network+ or Security+, or certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification
Experience with Active Directory, or experience in technical support and experience deploying, managing, and optimizing Microsoft Windows Server
Experience with analytical tools and ability to dive deep into metrics and reporting
Experience creating process documentation
Experience supporting video conference and teleconference equipment
1+ years of scripting language, or 6+ months of system administration experience
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded in 1994
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-21
2026-01-21
Company data provided by crunchbase