VLink Inc · 19 hours ago
SRE/Triage roles
Plano, TX
Full-time
Onsite
Mid LevelVLink Inc is a company focused on system reliability and application monitoring. They are seeking a candidate for an SRE/Triage role to monitor production applications, perform incident triage, analyze logs, and collaborate with development teams to ensure high system availability.
Information ServicesInformation Technology
Responsibilities
Monitor production commerce applications to proactively identify issues and ensure high availability
Perform first-level triage and validation of production incidents, assessing impact and urgency
Analyze and interpret application and infrastructure logs (ELK, Dynatrace, Kubernetes) to isolate and diagnose problems
Collaborate closely with development and platform teams to escalate and resolve issues efficiently
Maintain observability dashboards and alerts; fine-tune thresholds for optimal signal-to-noise ratio
Contribute to root cause analysis (RCA) and post-incident reviews to improve system resiliency
Document triage runbooks, known issues, and SOPs for faster recovery cycles
Support performance tuning, service availability metrics, and reliability improvement initiatives
Qualification
Required
Experience in system reliability, production support, or application monitoring for large-scale enterprise systems
Familiarity with microservices and API-driven ecosystems
Strong proficiency with ELK Stack, Dynatrace, Kubernetes observability tools
Working knowledge of Java-based application architectures and Cassandra database operations
Experience with Azure monitoring tools and Kafka monitoring for distributed systems
Familiarity with CI/CD pipelines, automated alerting, and reliability testing frameworks
Demonstrated experience with production triaging, log analysis, and root cause identification
Excellent communication skills and ability to collaborate across teams
Preferred
MuleSoft monitoring experience is a valuable optional skill
Company
VLink Inc
VLink Inc.
Founded in 2006
501-1000 employees
H1B Sponsorship
VLink Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (42)
2023 (37)
2022 (36)
2021 (27)
2020 (44)
Funding
Current Stage
Late StageLeadership Team
Sharad Patney
President and CEO
Recent News
2026-01-07
EIN Presswire
2025-09-17
Company data provided by crunchbase