Los Angeles Dodgers · 9 hours ago
Premium Service Representative
Los Angeles, California, United States
Full-time
Onsite
New Grad, Entry Level
$23.88/hr - $28.10/hrThe Los Angeles Dodgers currently have a job opportunity for Premium Service Representative. This role involves performing essential game-day operational duties while delivering an exceptional guest experience for Premium seating clients and guests.
BaseballSporting GoodsSports
Responsibilities
Responsible for assisting and controlling access to the Yaamava’ Dugout Club by San Manuel, the Lexus Baseline Clubs, Bank of America Club Suites, and Stadium Club Boxes
Responsible for assisting Premium clients with in-game amenities and customer service objectives
Uphold a high level of professionalism while serving as the first point of contact for Dodger patrons
Assist with pre-game amenities, Premium Service touchpoint program, and ticket issues
Act as a gameday liaison between Premium clients, Levy Restaurants, Stadium Operations, Ticket Operations and Fan Services, etc
Attend potential Premium and other stadium events throughout the season to assist with set up and event operations outside of scheduled games
Support with any in-office projects or assignments as they may arise
Must be approachable and accessible while possessing a positive attitude
Must always have professional demeanor and appearance
Ability to think critically and solve problems in pressure situations
Preserve the exceptional reputation of the Premium Seating Department as well as the entire Los Angeles Dodgers organization
Ensure suites and clubs are clean and in good repair for games prior to gates opening. Communicate any repairs to appropriate departments
Assist with Premium touchpoint program, including the arrival of clients for batting practice, Kids Take the Field program, and in-seat gift delivery
Greet clients at the entrances to Premium clubs, check tickets, and operate handheld scanners
Work with Ticket Office and Premium staff to resolve ticket issues while maintaining a calm and professional demeanor with clients
Serve as host for suite clients and guests, checking in before and throughout the game to ensure a positive experience
Managing command post by handling inbound calls from Premium clients and staff, creating a log of requests, dispatching requests, and responding to issues and repairs as needed
Work with Security to clear suites and clubs post-game
Qualification
Required
Excellent interpersonal skills, enthusiasm, and the ability to conduct all interactions in an extremely positive and professional manner
Interested in developing a career within the Sports and Entertainment industry
Experience in Customer Service, Client Services, Hotel Concierge, and/or Guest Relations a plus but not required
Knowledge of basic computer applications and programs, including Microsoft Word, Microsoft Excel, Microsoft Teams, and Outlook
Excellent command of the English language. Knowledge of other languages is a plus
Available for all home games for the 2026 Season (March – September) and any potential postseason games (October) including evenings, holidays, and weekends as needed
Available for one (1) weekday training in March
Work hours can range from six (6) to ten (10) hours per game day (weekdays and weekends), with homestands ranging from three (3) to ten (10) games in a row. There are eighty-one (81) home games during the 2026 regular season
Other workdays may include any public stadium event and private stadium events
Ability to walk, lift twenty-five (25) pounds, climb stairs, and stand for extended periods of time
Ability to work in various indoor and outdoor climates for extended periods of time
Preferred
College degree preferred but not required
Company
Los Angeles Dodgers
Los Angeles Dodgers is an American professional baseball team based in Los Angeles, California.
Founded in 1883
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kenneth Andrew Friedman
President of Operations
Recent News
2026-01-17
2026-01-16
2026-01-11
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