AAA Auto Club Enterprises · 4 days ago
Agency Sales Operations Supervisor
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $133K/yr
4+ years expAAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a dedicated Agency Sales Operations Supervisor. The role involves overseeing sales operations functions, ensuring compliance, and collaborating with sales leadership to implement strategies and achieve organizational objectives.
Insurance
Responsibilities
Oversee the daily operation of sales operations functions and analysts, including sales reporting, budgeting, ad-hoc analysis, incentive calculations, compliance, and other projects in support of the business unit. Ensure efficiency, accuracy, and compliance with guidelines and business processes
Conduct analysis, develop and maintain dashboards and reports to track sales performance, results, and key performance indicators so executives and sales management can make informed business decisions in pursuit of production goal attainment and the satisfaction of compliance and procedural objectives. Ensure data integrity and lead data enrichment initiatives
Responsible for all aspects of calculating compensation for sales agents, sales management, and other sales business unit employees on incentive or commission plans. Analyze compensation plan results and identify areas of concern or opportunity for improved alignment with organizational objectives and budgeted compensation spend
Responsible for budgeting and reconciliation, forecasting, cost/benefit analyses, as well as goal setting and allocation for the business unit. Analyze profitability and make ongoing recommendations to ensure profitability targets are met
Collaborate with sales leadership to implement sales strategies, planning, and goal setting in support of the organization's objectives. Participate in projects and coordinate with cross-functional teams to support initiatives, system enhancements, compensation changes, and compliance items
Ensure compliance with legal, regulatory, and organization requirements for the sales unit. Duties may include: performing quarterly licensing and file compliance audits for agents and sales management, researching and responding to audits, keeping up-to-date with changes in insurance regulations and industry best practices, collaborating with compliance officers to implement necessary changes and updates to maintain a high standard of compliance in the department
Facilitate and plan business unit events and meetings, training sessions, and provide off-site assistance as needed
Qualification
Required
Bachelors Business Administration/Management
4-6 years Insurance sales/operations
Comprehensive understanding of insurance, practices, procedures, regulatory and compliance standards
General organizational and time management skills, as well as the ability to multitask and meet project deadlines
Analytical skills, including proven ability to accurately compile, analyze, and provide reporting for large quantities of complex data
Proficiency in all Microsoft Office software products
Excellent professional verbal and written communication skills
Willingness to work in a fast-paced, challenging, and team-oriented environment
Ability to delegate and oversee projects and assignments to other employees
Ability to qualify for a Property & Casualty and Life Insurance Licenses
Preferred
1-3 years Supervisory
Knowledge of business specific ACE applications such as Salesforce, FIRM, SMART, MRM Portal, Business Objects, and insurance systems
Benefits
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
Company data provided by crunchbase