NEOGOV · 6 days ago
Clerical Assistant 3
NEOGOV is seeking a Clerical Assistant 3 for the Pennsylvania State Employees' Retirement System (SERS) to provide clerical support in its Benefits Determination Division. The role involves updating member data, reviewing retirement applications, processing agency debts, and responding to pension verification requests.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide clerical support to the Disbursements work unit
Update member data (addresses, federal withholding, bank information, power of attorney, death benefits, etc.) through the State Employee Retirement Information System (SERIS)
Review retirement applications
Process agency debts, salary claims, and withdrawals
Respond to requests for pension verifications
Communicate verbally and in writing with retired members and their beneficiaries
Qualification
Required
One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training
You must meet the PA residency requirement
You must be able to perform essential job functions
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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