Institute for Women's Leadership Marquette University · 21 hours ago
Administrative Assistant I, NFP
Milwaukee, WI
Full-time
Onsite
New Grad, Entry LevelThe Institute for Women's Leadership at Marquette University is seeking an Administrative Assistant I, NFP to support academic and administrative offices. The role involves performing general administrative duties, providing customer service, and managing communications and scheduling.
Higher Education
Responsibilities
Provide a welcoming environment for students, professionals and others via email, telephone and in person (customer service)
Process applications and invoices and communicate with students, faculty, staff and others via phone, email, online, in-person– responding to questions related to services, scheduling, invoices, or general information
Maintain tracking systems to anticipate and meet billing and contract payment deadlines
Check and process emails at least 3 times per week and respond to emails within 2 business days unless the University is on the gift of time or the employee is on vacation (an away message is expected in the outgoing email)
Answer incoming calls, transfer calls to individual staff members voicemails when indicated or forward callers to appropriate offices
Attend all staff meetings and take minutes
Check-in with Director twice a week via Teams or phone
Support and assist with management of couples using D2L and the mHealth app
Support Spanish programs directed by the Coordinator of Outreach for the Institute
Support and assist with Certification programs as needed by the Manager, Certification Programs, and the Assistant Director, Clinical Education for NFP
General record maintenance to support staff including working with MS Word Teams library
Utilize on-line file sharing software to view and manage selected files
Prioritize and assist with staff requests (copying, miscellaneous data entry, etc.); prepare and/or proof reports, correspondence and other documents using application software including Microsoft Word documents
Use Excel, and Power Point (as needed); prepare outreach materials and supplies for staff and/or events, assist with promotion and assist staff facilitating the event. On occasion may be asked to attend/staff outreach events during work hours (i.e., Annual Research Summit)
Qualification
Required
Demonstrated ability to work in a team environment
Must possess excellent customer service skills, flexibility, prioritization, and organizational skills
Ability to organize and maintain manual and electronic filing systems
Intermediate knowledge of Microsoft Word, Excel, Outlook Teams, and other MS products
Ability to access created networked files
Ability to maintain confidentiality related to academic FERPA regulations
Cover Letter/Letter of Application
Resume
Preferred
Associate, vocational or tech school degree related to office or administrative assistant work
Administrative Assistant Or Customer Service Work Experience Preferred
Health care office, setting
Electronic record keeping experience including development and management of Excel spreadsheets
Company
Institute for Women's Leadership Marquette University
The Institute for Women’s Leadership (IWL), at Marquette University, was launched in 2019, through the generous support of the Thomas J.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase