The Mindful Lemon, Inc. · 1 day ago
Behavioral Health Billing Assistant
United States
Full-time
Remote
Entry Level
$18/hr - $18/hr
1+ years expThe Mindful Lemon, Inc. is a virtual mental health and substance abuse provider focused on enhancing therapeutic relationships and access to care. They are seeking a Behavioral Health Billing Assistant to manage revenue cycle tasks including client communications, claim submissions, and account reconciliations.
FitnessHealth CareMental HealthWellness
Responsibilities
Make daily client phone calls to discuss outstanding balances, inquiries, and concerns
Respond to client inquiries via phone/email within one hour during business hours
Match bank payments with ERA (Electronic Remittance Advice) and post to client accounts within 48 hours of deposit
Follow up on denied claims from ERAs within 48 hours, submitting corrected claims as necessary
Resolve denied claims by contacting insurance companies via portals and phone calls as needed
Monitor and submit claims to secondary insurance where applicable
Reconcile patient accounts, ensuring accuracy in balances and payments
Conduct monthly eligibility checks for all existing clients on the 1st of each month. Verifying the plan details and deductible updates
Obtain pre-authorizations for services as needed by submitting requests via portal, fax, or phone
Update patient charts based on actual claim payments or denials, making necessary adjustments and issuing refunds or additional charges
Inform patients of any changes to copays, deductibles, or financial responsibilities
Process and invoice medical records requests as needed
Perform additional duties as assigned to support the billing team and ensure efficient operations
Oversee all prior authorization tasks
Complete all new client insurance verification
Qualification
Required
Must have 1 year experience with Revenue Cycle Management
Must have 1 year experience in Behavioral Health Billing
Must have experience with verifying insurance
Must work well independently
Preferred
Spanish Speaking a plus
Benefits
PTO
Employer sponsored health plan
401K with match
Employee Assistance Program
Dental and Vision Insurance
Employer sponsored life insurance
Fully remote
Company
The Mindful Lemon, Inc.
The Mindful Lemon is a full service, virtual mental health provider specializing in maximizing the benefits of the therapeutic relationship while increasing access to care, decreasing the administrative burden to clinicians, and focusing on mindfulness, the mind-body connection, health and wellness.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Randall Bogoje
Chief Strategy Officer
Company data provided by crunchbase