City of Winchester, Virginia Local Government · 3 weeks ago
Benefits Training Program Manager
Winchester, VA
Full-time
Onsite
Mid Level
3+ years expThe City of Winchester, Virginia Local Government is seeking a Benefits Training Program Manager. This role involves coordinating the onboarding and training of Benefit Programs Specialists, developing training materials, and ensuring compliance with training standards.
GovernmentNon ProfitOffice Administration
Responsibilities
Coordinates onboarding of new Benefit Programs Specialists and provides comprehensive training in SNAP and Medicaid policy and practice
Develops and manages refresher SNAP and Medicaid materials and trainings for tenured employees
Trains and mentors employees in eligibility case reading standards and practices
Ensures training compliance by managing team training records and reports
Provides case consultation on state and federal regulations and eligibility systems to Benefit Programs Specialists
Coordinates compilation of data, reporting, and corrective actions
Coordinates agency initiatives, community outreach, and special projects
Other duties as assigned
Qualification
Required
Bachelor's degree in the human services field and human services program experience in a lead or supervisory capacity or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Valid driver's license
Preferred
Knowledge of Virginia's Social Services system with significant hands-on experience in Benefit Programs
Company
City of Winchester, Virginia Local Government
Winchester, founded in 1744, is the oldest Virginia city west of the Blue Ridge Mountains.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mary Blowe
Deputy City Manager/CFO
Orlando Lopez
Chief Information Officer
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