Hyatt · 4 hours ago
Sales Manager
Raleigh, NC
Full-time
Onsite
Mid Level
$50K/yr - $53K/yrHyatt is a hospitality company that is seeking a Sales Manager to provide exceptional customer service and manage sales activities. The role involves maintaining existing accounts, developing new business, and overseeing all aspects of event management while achieving individual revenue goals.
HospitalityInformation TechnologyTravel
Responsibilities
Always provide the highest levels of customer service to internal partners and external clients
Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail
Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel
Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events
Be willing and able to attend customer functions as needed
Be willing and able to setup and work banquet events as needed for larger events or in absence of Coordinator
Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues
Gain knowledge of hotel’s food and beverage products, pricing, and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties
Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position
Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals
Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth
Carry out any reasonable requests made by Management and seek to comply with company’s policies and procedures
Qualification
Required
Provide the highest levels of customer service to internal partners and external clients
Respond in a quick, timely, and professional manner to all internal partners and external customers
Demonstrate excellent time management, self-motivation and proactive planning
Maintain existing assigned accounts/segments and develop new business for hotel
Monitor and manage all aspects of the pre-event, event, and post-event details
Attend customer functions as needed
Setup and work banquet events as needed for larger events or in absence of Coordinator
Work with internal and external partners to accurately forecast group rooms and F & B revenues
Gain knowledge of hotel's food and beverage products, pricing, and presentation
Consistently attain sales activity goals and individual revenue goals
Learn and use digital sales systems and conceptual sales processes
Participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications
Work in a unified and collaborative way that fosters teamwork
Own your career development and advocate for training and job opportunities
Carry out any reasonable requests made by Management and comply with company's policies and procedures
Benefits
Medical/dental/vision plans
Life insurance
ST/LT disability options
401K options
Tuition assistance
Discounted room rates at Concord managed hotels
Training & development
Career advancement opportunities
Company
Hyatt
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
Founded in 1957
10001+ employees
H1B Sponsorship
Hyatt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (22)
2023 (24)
2022 (40)
2021 (21)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$2.45B2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M
Leadership Team
Mark Hoplamazian
President & CEO
Peter Sears
Executive VP & Group President - Americas
Recent News
Arizona Daily Star
2026-01-18
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
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