AmeriHealth Caritas · 23 hours ago
Salesforce Application Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expAmeriHealth Caritas is looking for a passionate and seasoned Salesforce CRM Application Architect who can lead the design and architecture for next-generation Member Engagement capabilities on their Salesforce platform. This role involves providing technical and architectural guidance, collaborating with various teams, and ensuring adherence to development standards and practices.
Health CareInformation Technology
Responsibilities
Lead, evaluate and provide technical and architectural guidance to team members. Facilitates technical design discussions with various teams
Review developer’s proposed design and architecture on day-to-day basis on highly complex and rapidly evolving Member CRM product on Salesforce platform
The design and implementation of multiple complex system integrations and Salesforce features
Working collaboratively with enterprise architecture team to ensure that the proposed solution is aligned with enterprise architecture direction
Ensure team and solutions follow AmeriHealth SDLC practices, Standards and Enterprise Architecture guidelines
Lead solution architecture for application enhancements
Analyzes and reduces complex problems into simple, manageable components
Carries out systematic problem identification, analysis, and resolution
Design, develop, code and test programs from specifications
Effectively composes technical and non-technical documents such as design specifications, operation guides, process flows, and other technical schematics
Ensure the Salesforce solutions adherence to Salesforce CoE standards
Evaluates technical performance challenges and recommends tuning solutions
Participate in agile development methodology to drive the outcomes
Collaborate and engage with key IT stakeholders and business leaders in the organization regularly
Maintains team awareness of information security requirements and scalability issues during design and development
Provide updates to the Director and other IS and Business Leadership on progress, risks, and barriers of development efforts
Lead and mentor a team of Salesforce developers, ensuring appropriate resource allocation and output at all times
Contribute to the Salesforce strategic vision and roadmap for the evolution of Salesforce
Qualification
Required
At least ten (10)+ years of relevant work experience in Applications design, development and architect roles
At least six (6)+ years in architecting or a Salesforce CRM ecosystem, with extensive experience in transforming and implementing large scale programs for enterprises on the Salesforce platform as well as Sales Cloud, Service Cloud, Health Cloud, Experience Cloud
Deep technical experience in managing development activities leveraging Salesforce technologies like Apex, Lightning Web Components (LWC), Salesforce Open CTI, Salesforce Mobile, SSO, Platform Events, REST and SOAP APIs
Well experienced in future state architecture and roadmap planning with focus on intake planning for competing business imperatives
Prior experience in establishing Salesforce integrations with upstream/downstream applications leveraging industry standard integration patterns, techniques and tools (e.g. MuleSoft, Apigee, IBM MQ, IBM DataStage, CTI etc.)
Prior experience in managing the application delivery lifecycle functions for the Salesforce CRM ecosystem from ideation through planning, design, development, testing and rollout phases under different SDLC methodologies (e.g. Agile, Waterfall .etc.), development of custom forms and intelligent workflows with integrations
Prior experience in managing a 7x24 Production operations for the Salesforce application inclusive of Application administration, Application monitoring, Capacity Planning, Production incident management, Application Release Management, Change Management, Security patching functions, with knowledge of deployment tools, processes and best practices
Bachelor's degree or Equivalent in Engineering, Information Systems, Computer Science, Business or Life Sciences
Preferred
Experience in Health Cloud for the Healthcare Payer or Life Sciences industries with knowledge of business capabilities, business processes and workflows in the areas of Omni-Channel Contact Center, Member Services and Medical Management
Experience developing and operating business capabilities utilizing Omni Studio, Data mask, Einstein AI capabilities, Shield, Tableau CRM and other AppExchange products like Conga, Odaseva etc
Salesforce Application and System architect certification
Master's degree
Benefits
Flexible work solutions including remote options
Hybrid work schedules
Competitive pay
Paid time off including holidays and volunteer events
Health insurance coverage for you and your dependents on Day 1
401(k)
Tuition reimbursement
More
Company
AmeriHealth Caritas
AmeriHealth Caritas is the health care solutions provider for those in most need and the chronically ill.
10001+ employees
H1B Sponsorship
AmeriHealth Caritas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (17)
2023 (12)
2022 (14)
2021 (4)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Kathleen Giblin
SVP Clinical Operations
Ash Hanson
Executive Vice President & Chief Human Resources Officer
Recent News
2025-11-06
The Philadelphia Inquirer
2025-10-02
2025-10-01
Company data provided by crunchbase