DeVita & Hancock Hospitality · 2 hours ago
Director of Operations
Cambridge, MA
Full-time
Onsite
New Grad, Entry LevelDeVita & Hancock Hospitality is looking for a Junior Ops Manager to help build a new restaurant from the ground up. The role involves planning, setting up workflows, training the team, and managing daily operations while constantly seeking improvements as the business expands.
Restaurants
Responsibilities
Build SOPs across prep, service, kitchen flow, opening and closing, and food safety
Design line flow and staffing models with scalability in mind
Create training programs that are simple, repeatable, and easy to roll out
Set up vendors, pars, and ordering systems
Run daily operations of the first location
Lead from the floor and set standards for speed, quality, and cleanliness
Own scheduling, labor deployment, inventory, and waste
Manage vendor relationships and solve issues quickly
Constantly evaluate what works and what breaks under pressure
Design scalable solutions rather than one-off fixes
Turn real-world learnings into clean, documented systems
Help open and support future locations
Grow into multi-unit responsibility as the brand expands
Qualification
Required
Experience in building SOPs across prep, service, kitchen flow, opening and closing, and food safety
Ability to design line flow and staffing models with scalability in mind
Experience in creating training programs that are simple, repeatable, and easy to roll out
Skills in setting up vendors, pars, and ordering systems
Experience in running daily operations of a restaurant
Ability to lead from the floor and set standards for speed, quality, and cleanliness
Skills in scheduling, labor deployment, inventory, and waste management
Experience in managing vendor relationships and solving issues quickly
Ability to evaluate what works and what breaks under pressure
Skills in designing scalable solutions rather than one-off fixes
Ability to turn real-world learnings into clean, documented systems
Willingness to help open and support future locations
Desire to grow into multi-unit responsibility as the brand expands
Company
DeVita & Hancock Hospitality
We do the heavy lifting, provide one point of contact to your organization and send you quality candidates tailored to your exact needs.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase