Exagen Inc. · 3 hours ago
Billing Office Administrator
Carlsbad, CA
Full-time
Onsite
New Grad, Entry LevelExagen Inc. is a patient-focused and discovery-driven life sciences company dedicated to transforming the care continuum for patients suffering from chronic autoimmune diseases. The Billing Office Administrator will manage incoming and outgoing mail and correspondence, ensuring smooth communication within the laboratory and handling Provider Medical Records.
BiotechnologyGeneticsHealth CareHealth DiagnosticsLife ScienceMedicalTherapeutics
Responsibilities
Receive, sort, and distribute incoming mail, packages, and deliveries to appropriate recipients
Prepare outgoing mail and packages for shipping, ensuring accurate addressing, proper packaging, and compliance with shipping regulations
Regularly receive and respond to mailing requests from the Billing team via email
Communicate effectively with staff to ensure timely receipt of essential materials
Pick up mail from another location, mileage reimbursed
Collaborate with external courier services to coordinate timely pickups and deliveries
Monitor and manage supplies related to mail and shipping, such as packaging materials and postage
Coordinate with relevant departments to ensure an adequate stock of necessary supplies
Review department voicemail messages and distribute them to the appropriate individuals
Review incoming department faxes and route them to the appropriate individuals
Review and process returned mail, taking appropriate action as needed
Work incoming provider records, notating in the billing system that records have been received
Submit support IT ticket as requested by billing department
Proactively seeks out additional work during downtime
Other duties as assigned
Qualification
Required
High school diploma or equivalent; additional education or certifications in mail services or logistics is a plus
Strong verbal and written communication skills
Familiarity with shipping software and tracking systems
Reliable transportation to pick up mail from another location (8 miles roundtrip)
PC skills and MS Office Suite experience is a plus
Strong organizational skills and attention to detail
Company
Exagen Inc.
Our mission is to bring clarity to complex autoimmune diseases by empowering physicians, and our partners across healthcare and biopharma, with advanced testing solutions that enable earlier, more accurate diagnoses and better patient outcomes.
Founded in 2002
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$367.83MKey Investors
Perceptive AdvisorsInnovatus Capital PartnersH.I.G. BioHealth Partners
2025-05-08Post Ipo Equity· $20.2M
2025-04-28Post Ipo Debt· $25M
2021-10-25Post Ipo Debt· $27.2M
Leadership Team
John Aballi
President & CEO | [NASDAQ: XGN]
Michael Mahler
Chief Scientific Officer
Recent News
2026-01-12
2025-11-12
MarketScreener
2025-11-04
Company data provided by crunchbase