Indiana University Health · 2 days ago
Executive Director-Revenue Cycle Services, Registration Operations
Indianapolis, IN
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expIndiana University Health is seeking a consumer-obsessed, operationally rigorous, and digitally forward Executive Director of System Registration Operations. This leader will architect and operationalize a world-class patient arrival experience while ensuring accuracy, compliance, and financial integrity at every patient entry point.
EducationHealth CareHospital
Responsibilities
Enterprise Leadership & Strategy
Consumer & Provider Experience Innovation
Registration Operations & Revenue Integrity
Operational Excellence & Performance
Matrixed Collaboration & Influence
Culture & Talent Leadership
Qualification
Required
Bachelor's degree in Business, Healthcare, Operations, or related field
Minimum of 5 years leading large-scale registration, admissions, or front-end revenue cycle operations
Demonstrated success improving registration accuracy, compliance, denial reduction, and financial clearance
Demonstrated success driving consumer or hospitality-grade service experiences
Experience managing multiple complex projects and stakeholders in matrixed organizations
Exceptional communication, relationship building, and influence skills
Demonstrated ability to lead culture change, quality improvement, and operational transformation
Proven ability to develop, coach, and retain high-performing teams
Preferred
Experience across hospital and ambulatory registration environments, physician office workflows, and/or hospital service areas
Expertise in Epic, digital registration tools, real-time eligibility, analytics, and quality programs
Background blending healthcare operations with consumer-centric or service-driven organizations
Company
Indiana University Health
Indiana University Health is an academic medical center and comprehensive healthcare system. It is a sub-organization of Indiana University Bloomington.
10001+ employees
H1B Sponsorship
Indiana University Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (140)
2024 (25)
2023 (15)
2022 (23)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1.19MKey Investors
Ball Brothers FoundationHealth Resources and Services Administration
2024-11-02Grant· $0.01M
2023-07-21Grant· $1.17M
Leadership Team
Jennifer Alvey
Senior Vice President and Chief Financial Officer
Kelly Whitaker
Program Manager (Supporting SVP/CFO)
Recent News
Inside INdiana Business
2025-12-18
Inside INdiana Business
2025-10-09
2025-09-22
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