Uniguest · 1 day ago
Client Onboarding Coordinator (Remote U.S.)
United States
Full-time
Remote
Entry Level
2+ years expUniguest is a global leader in providing highly secure, fully managed customer-facing technology solutions. They are seeking a detail-oriented Client Onboarding Coordinator to guide new customers through a smooth launch of their digital engagement solutions, ensuring a successful transition from sales to active projects.
ComputerInformation Technology
Responsibilities
Onboard all new clients into the company CMS, ensuring records are accurate and complete
Validate bills of materials (BOM) and agreed-upon services directly with clients
Validate initial project details, requirements, and expectations
Maintain clear and well-organized documentation throughout the onboarding process
Coordinate and manage the handoff between the client, sales team, and project manager (done via 70% face to face calls with clients)
Serve as a reliable customer-facing contact during the onboarding phase
Perform other related duties as assigned
Qualification
Required
2+ years of experience in client onboarding, project coordination, customer success, or account support
Highly organized with strong attention to detail
Excellent documentation skills, with the ability to keep clear and accurate records
Comfortable working with Salesforce
Ability to manage multiple clients at the same time
Strong customer service skills with a professional and responsive communication style
Ability to build rapport quickly and maintain positive client relationships
Ability to communicate clearly with both clients and internal teams
Benefits
Medical, Dental and Vision Insurance Plan options.
Pet Insurance Plan.
401k Plan with Employer Match.
Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave.
Employee Assistance Program (EAP).
Employee Referral Bonus Program.
Career development and potential for advancement opportunities.
Performance bonuses.
Employee Recognition Rewards Program.
Company
Uniguest
Uniguest is the leading provider of secure fully managed technology solutions to the hospitality industry
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$190MKey Investors
Comvest Credit Partners
2021-06-22Debt Financing· $190M
2013-12-16Acquired
Leadership Team
Dan McArdle
Co-Founder and CTO
Joan Stone
Chief Financial Officer
Recent News
GlobeNewswire News Room
2025-03-19
2022-06-11
Company data provided by crunchbase