ThroughLine · 4 days ago
Clinical AI Specialist
San Francisco Bay Area
Full-time
Onsite
Mid, Senior Level
3+ years expThroughLine is a company focused on providing crisis support resources through AI technology. The Clinical AI Specialist will design care navigation and guided self-help experiences, collaborate on improving AI responses, and address ethical challenges in mental health support.
Health CareMental HealthmHealthTelehealth
Responsibilities
Design care navigation and guided self-help conversational experiences
Review conversations between our AI and real users to evaluate safety, helpfulness, and clinical appropriateness
Contribute to model improvement through clinical evaluation and labeling of conversational data
Think through the ethical challenges unique to AI-delivered mental health support – when to escalate, how to handle risk, what boundaries need to exist
Collaborate with a small, fast-moving team to iterate and improve quickly while maintaining safety
Qualification
Required
Master's degree or higher in clinical psychology, counseling, social work, or related clinical field
3+ years clinical practice experience. You need to know what good support actually looks like in practice
Some tech or digital mental health background. You've thought about mental health support beyond the therapy room
Comfort using AI tools in your work. We use AI not just in our product but in our daily workflow to be more productive
Builders mindset. You're excited to design experiences from scratch, not just deliver existing protocols
Clinical judgment under ambiguity. You can think through 'what could go wrong' scenarios and design accordingly
Mission-driven. You're here because you're passionate about expanding access to mental health and crisis support and believe AI can expand this access – not just because it's technically interesting
Comfort with startup pace. Things move quickly and your role will evolve, but never at the expense of safety
Preferred
Experience working with adolescents, either in clinical practice or designing mental health resources/tools for young people
Benefits
Mission that matters: Your work here saves lives every day
Competitive salary + meaningful equity: Everyone shares in the financial upside
Hybrid flexibility: 2 days / week in our Auckland office.
Supportive team: We bring our full selves and genuinely care about each other.
Visa support: We sponsor exceptional global talent.
Company
ThroughLine
ThroughLine provides mental health crisis care with access to a global network.
2-10 employees
H1B Sponsorship
ThroughLine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Early StageTotal Funding
unknown2024-01-01Seed
2022-01-01Seed
Recent News
2025-08-20
Company data provided by crunchbase