DoorDash · 1 day ago
Operations Specialist, Remote Assistance
United States
Full-time
Remote
Entry, Mid Level
2+ years expDoorDash Labs is an innovative team within DoorDash focused on robotics and automation to enhance last-mile logistics. The Operations Specialist will manage robots on public roads, provide feedback for system improvements, and ensure smooth operations by supporting team members and adhering to safety standards.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Foster a culture of safety, inclusivity, and open communication within the team
Become proficient in the software used for Remote Assistance operations
Support robots by using our remote system to efficiently address their needs
Collaborate with the team to identify inefficiencies, offering feedback to shift lead(s) to continually improve team efficiency
Aid operators in their daily activities, ensuring adherence to Remote Assistance standards
Qualification
Required
2+ years of autonomous and/or robotics operations background experience
Strong skills in Google Suite applications such as Sheets, Docs, Slides, Forms, and Calendar
Ability to communicate via Slack clearly and effectively, both in writing and verbally
Self-motivated, quick to learn, and able to perform well under pressure
Well-organized and attentive to detail
Foster a strong safety culture by ensuring operations are safe and efficient
Experienced in Jira, issue reporting/ticketing tools to collect feedback, schedule fixes, and track progress
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
2026-01-22
Business Wire
2026-01-21
Company data provided by crunchbase