Caterpillar Inc. · 11 hours ago
Senior Manager Business Development - Dealer Management
Caterpillar Inc. is a global team focused on building stronger, sustainable communities through innovative solutions. The Senior Manager Business Development is responsible for managing strategic relationships with digital vendors to align with CAT Dealer’s and CAT Digital’s business objectives, overseeing vendor performance, and managing risks.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Developing CAT Dealer ERP System Integrator Strategy
Translate CAT Digital and CAT Dealer strategy and business needs into strategy
Establish policies, standards, processes and templates for working with vendors
Develop and refine supplier segmentation frameworks for classifying and prioritizing suppliers
Collaborate with internal stakeholders to support sourcing activities
Coordinate with CAT Digital VMO and FSD Indirect Procurement, business units and other key functions on sourcing methods, vendor evaluation & selection, and negotiation
Assist business and functional teams with transition and transformation planning, due diligence and implementation
Manage vendor relationship
Develop standard communication policy to convey key decisions, expectations, etc. to suppliers (includes email correspondence, virtual meetings, and site visits)
Coordinate and conduct senior-level meetings between suppliers and CAT Dealer to ensure strategic alignment
Serve as a point of escalation to resolve issues and disputes
Partner with strategic vendor to identify development and co-investment opportunities and drive continuous capability improvement
Proactively monitor and manage vendor performance and risks
Identify requirements and define process and tools to monitor supplier performance (scorecards, KPIs, dashboards) and report progress periodically
Assess and report on vendors’ qualifications and risk, including financial and supply continuity risk (incl. financial, skills, tools, and the use of third parties)
Strategically managing contract and commercial terms
Ensure compliance, resolve contract disputes, and prevent savings leakage
Establish a process and manage team to draft, modify, renew, finalize and/or terminate existing supplier contracts
Oversee procurement operations
Oversee the governance of execution and processing of purchase requisition, purchase orders, invoices and receipts
Oversee the governance of reconciliation of contracts, purchase orders and payments through PO and Invoice matching
Manage Business Operations talent development
Provide appropriate support/training to Business Operations organization
Drive a high-performance culture through performance targets, development plan, engagement strategy and regular performance reviews
Hire the right talent for the right roles based on skills and competencies
Qualification
Required
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
Strategic Thinking: Knowledge of the importance of 'big picture' thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs
Bachelor's Degree (BA or BS) from four-year college or university preferred
Extensive experience with deep understanding of Source-to-Pay life cycle, supplier relationship management and contracting best practices
Proven leadership skills to manage, coach and develop teams of 5+ and drive top performance
Ability to negotiate appropriate and meaningful remedies with internal and external stakeholders, as well as strong facilitation and interpersonal skills to drive coordination between vendors and business stakeholders
Strong project management & process skills to ensure execution continuity across entire vendor management process
Preferred
Having deep market knowledge of digital/IT services, software and hardware and current digital trends will be a preferred qualification
Caucus Certification of Certified Technology Procurement Executive (CTPE)
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
Recent News
The Motley Fool
2026-01-19
Company data provided by crunchbase