WMCU · 1 day ago
Float Teller
WMCU is a not-for-profit financial cooperative serving members across West Michigan. They are seeking a Float Teller responsible for providing professional and confidential service to members while handling transactions by phone, in person, or by mail.
FinanceFinancial ServicesNon Profit
Responsibilities
Balance your checks and a cash drawer every day and report any discrepancies to your supervisor
Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions to help members meet their financial goals
Manage time efficiently and take initiative within the branch; seek opportunities to develop or enhance knowledge
Demonstrate flexibility and a positive attitude when faced with complex situations
Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances
Answer phones promptly and professionally
Travel to any of our 7 Grand Rapids offices as needed
Meet and exceed teller referral goals
Follow safety and security procedures regarding robbery and emergency situations, secure areas, and communicate suspicious activity to management
Understanding of all policies and procedures and compliance related issues, specifically BSA/AML and OFAC
Qualification
Required
High school diploma or GED required
1+ years of cash handling experience
Outstanding customer service skills
Must have excellent written and oral communication skills
Effective organizational skills and attention to detail
Able to pass a background check
Be able to work Monday - Friday, occasional Saturdays
Preferred
Positive team player mindset
Benefits
Free benefit package (healthcare, dental, vision insurance, life, STD & LTD)
Health Savings Account plus company contributions
401K plus up to 9% company contributions
Paid time off (10 holidays, PTO, birthday day & volunteer time)
Education reimbursement
Annual merit raises
Employee Assistance Program