Artful Home Care · 12 hours ago
Office Manager/ Care Coordinator
Southampton, NY 11968
Full-time
Onsite
Mid Level
$23/hr - $25/hrArtful Home Care is a premier provider for private duty home care services, located in Southampton. They are currently seeking an Office Manager/Client Care Coordinator to oversee human resources, billing, and operational processes within the agency while providing support to clients and caregivers.
Hospital & Health Care
Responsibilities
Coordinating and overseeing all Human Resources, Billing, and Operational Processes within the agency
Collaborate with client, families, and home care staff
Coordinate a variety of schedules, periodic community programs
Develop individualized care plans
Educate clients on their homecare options
Create goals and monitor progress toward goals
Recruit and train staff
Ensure that new hires are processed correctly: completing employee background checks, reference checks, check Health care workers’ registry
Maintains Associate Personnel files, and conducts Associate orientation
Create schedules
Work to be performed in the Southampton office 4 days a week
Provide after hours support to clients and caregivers
Conduct job responsibilities in accordance with the Company’s Code of Business Conduct, appropriate professional standards and applicable state/federal laws
Other duties as assigned
Answer phone calls
Organize and schedule meetings and appointments
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Maintain a filing system
Order office supplies
Book travel arrangements
Submit and reconcile expense reports
Provide general support to callers/visitors
Serve as the point person for maintenance, mailing, shopping, supplies, equipment, bills, and errands
Maintain office policies as necessary
Organize office operations and procedures
Develop and Implement changes and additions to the employee handbook
Evaluate existing policies and procedures and identify policies to improve client care and communication, employee retention, and administrative development
Coordinate with Director and IT specialists on all office equipment
Manage relationships with caregivers, service providers, and clients ensuring that all items are invoiced and paid on time
Manage, contract and price negotiations with office vendors, service providers and office lease
Other duties as assigned
Qualification
Required
Previous experience as a Care Coordinator or in a similar position is preferred
Past Certification as a medical assistant, CNA, PCA, HHA is helpful
Strong problem-solving and organizational skills
Ability to manage multiple projects or tasks and prioritize appropriately
Ability to work in fast-paced situations and make sound decisions quickly
Excellent interpersonal skills and high level of compassion
Strong verbal and written communication skills
Benefits
Bonus based on performance
Flexible schedule
Opportunity for advancement
Paid time off
Wellness resources
Flexible Scheduling
Competitive Compensation
Careers Advancement
Company
Artful Home Care
Artful home care is a home care agency that will develop a creative care plan that embraces the lifestyle and interests of our clients.
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase