IT Support Technician jobs in United States
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Aditi Consulting · 2 months ago

IT Support Technician

Aditi Consulting is seeking an IT Support Technician to provide support to end users on various technical issues. The role involves identifying, researching, and resolving technical problems while ensuring timely resolution of issues through effective tracking and monitoring.

AppsConsultingInformation TechnologySoftware Engineering
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provides support to end users on a variety of issues
Identifies, researches, and resolves technical problems
Responds to telephone calls, email and personnel requests for technical support
Tracks and monitors the problem to insure a timely resolution

Qualification

PC hardware knowledgeMicrosoft Windows OSHardware/software testingTechnical supportProblem solving

Required

May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area
Has knowledge of commonly-used concepts, practices, and procedures within a particular field
Relies on instructions and pre-established guidelines to perform the functions of the job
Works under immediate supervision
Primary job functions do not typically require exercising independent judgment
Typically reports to a supervisor or manager
Candidate will possess working knowledge of PC and mobile hardware architecture as required to assemble a mobile or desktop system from components and update components in already existing systems
Working knowledge of Microsoft Windows operating systems with emphasis on Windows XP as required to install the OS on a new computer, update the OS as required by patches or changes in the hardware configuration, troubleshoot functional and performance problems

Preferred

Working knowledge and experience with hardware and software testing/validation

Benefits

Medical, dental, and vision benefits
Health savings accounts with qualified medical plan enrollment
10 paid days off
3 days paid bereavement leave
401(k) plan participation with employer match
Life and disability insurance
Commuter benefits
Dependent care flexible spending account
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Accommodations and reimbursement for work travel
Discretionary performance or recognition bonus
Sick leave and mobile phone reimbursement provided based on state or local law.

Company

Aditi Consulting

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Aditi Consulting is a firm that stays abreast of offering technological solutions, project management and digital transformation.

H1B Sponsorship

Aditi Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (44)
2023 (25)
2022 (26)
2021 (24)
2020 (30)

Funding

Current Stage
Late Stage

Leadership Team

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Raja Narayana
President & CEO
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Pradeep Singh
Chairman
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Company data provided by crunchbase