Collections Specialist jobs in United States
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Robert Half · 2 days ago

Collections Specialist

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. They are seeking an experienced Collections Specialist to manage outstanding invoices and ensure timely payments from clients.

ConsultingHuman ResourcesRecruitingSecurity

Responsibilities

Review and manage a portfolio of outstanding invoices, ensuring timely collection of payments
Communicate with clients regarding overdue accounts, providing clear explanations and addressing any concerns
Utilize FieldEdge system to locate and send necessary invoice documentation to clients
Follow up with clients to confirm receipt of invoices and secure payment commitments
Handle challenging conversations with persistence to negotiate payment arrangements
Maintain accurate records of collection activities and update the system with relevant information
Collaborate with internal teams to draft and deliver correspondence to clients regarding past-due accounts
Leverage Microsoft Excel to analyze and track billing and collection data
Adhere to company policies and procedures while ensuring compliance with collection regulations

Qualification

Collections experienceFieldEdge systemMicrosoft ExcelBilling practicesCommunication skillsCustomer service skillsOrganizational skillsDetail-oriented

Required

Proven experience in collections, including both commercial and consumer accounts
Strong knowledge of collection processes and billing practices
Proficiency in handling high-volume invoicing and financial data
Familiarity with FieldEdge or similar invoicing and billing systems
Advanced skills in Microsoft Excel for data management and reporting
Excellent communication and customer service skills, with the ability to manage difficult conversations
Detail-oriented with strong organizational and follow-up abilities
Ability to work independently and meet deadlines in a remote work environment

Benefits

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Company

Robert Half

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🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Keith Waddell
President and CEO
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Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
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