Tommy Car Wash Systems · 1 day ago
IT Technician
Holland, Michigan, United States
Full-time
Onsite
Entry, Mid Level
2+ years expTommy Car Wash Systems is a national franchise providing advanced car wash services and technology. They are seeking an IT Technician to support their Information Technology team, focusing on troubleshooting, customer service, and ticket management.
AutomotiveProfessional ServicesRetailWholesale
Responsibilities
Microsoft 365 product administrator – Exchange, Identity, Teams, SharePoint, Intune
Device administration and support - Windows 10/11, MacOS, iOS, Android, printers
Service Desk - Contribute to, maintain, track, manage, and execute ticket requests
User Asset Administration – Auditing and updating user licenses, devices
Cloud services administrator - Jira, Bluebeam, Solidworks, NetSuite, Adobe, Zendesk
Remotely troubleshoot issues via calls, shared screens, quick assist
Work and collaborate as part of the IT Team daily and meet regularly on collective projects
Document brief guides, instructions, and general communications for departmental or company-wide use
Perform other technology related duties as requested
Qualification
Required
Associate or bachelor's degree in information systems, Information Security, or related field/experience
2+ years of help desk, support analyst, or technician experience preferred
Tech savvy and proficient in Microsoft Office
Excellent written, oral, and interpersonal communication skills
Process-oriented and strong collaborator, with the ability to communicate well
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency
Views user service and care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them
Benefits
Base pay and eligibility for annual profit-sharing bonus
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
401k match and complimentary financial planning services with Merrill Lynch
Dependent Care FSA with on-site Daycare options
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Company
Tommy Car Wash Systems
Tommy Car Wash Systems offers integrated car wash solutions and provides site development, types of equipment and operation services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alex Lemmen
Chief Executive Officer
Tom Essenburg
Owner
Recent News
Research and Markets
2025-04-03
Company data provided by crunchbase