Freudenberg Filtration Technologies · 12 hours ago
IT Service Specialist
Hopkinsville, KY
Full-time
Onsite
New Grad, Entry Level
0+ years expFreudenberg Filtration Technologies is a global technology group focused on creating cleaner and healthier environments. They are seeking an IT Service Specialist to provide front-line IT support, troubleshoot systems, manage IT assets, and enhance IT support quality through documentation and user training.
Environmental ConsultingIndustrial
Responsibilities
Deliver front-line IT support by responding to helpdesk tickets, resolving hardware/software issues, and assisting remote users to ensure seamless operations
Troubleshoot and maintain systems, diagnosing common technical problems and escalating complex issues to maintain reliability and performance
Manage IT assets and setups, including configuring, installing, and maintaining equipment for new and existing users
Document and improve processes, recording solutions for recurring issues and contributing to initiatives that enhance IT support quality
Provide user guidance and training, promoting effective system use and reducing repetitive issues through clear communication and support
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field
0–2 years of experience in IT support or helpdesk roles
Strong ability to troubleshoot hardware and software issues effectively
Basic knowledge of networking principles, hardware setups, and software configurations
Familiarity with helpdesk ticketing systems and tracking resolution metrics
Benefits
Vacation: We offer time off to refresh and recharge.
Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
Paid Holidays: With paid-time off, local holidays are all the way more relaxing.
Personal Development: We offer a variety of trainings to ensure you can develop in your career.
401K Match: Save for retirement with the company's help.
Company
Freudenberg Filtration Technologies
Freudenberg Filtration Technologies provides filtration solutions that specialize in air, gas, and liquid.
Founded in 1957Weinheim, Baden-Wurttemberg, DEU
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Edna Lauer
CIO
Recent News
2025-04-09
Company data provided by crunchbase